KS-Soft

Of course authentication works fast, it needs to transfer less than 1KB of data. While test list size can be 50 MB or 100 MB (yes, not all data need to be transferred but still, usually its much more than 1KB of data). So I have to ask the same questions: - what timeout did you set? - can you incre...

KS-Soft wrote:RCC version?
Timeout? Could you increase it?

Regards
Alex

The RCC Version is 7.32. I don't think that it is an timeout becaus the authentification works fast.

Hi, I have since the update to KS Hostmon 12.32 (also with 12.30) the problem that we are not able to connet over the RCC over our dialin vpn network. The IP range is allowed to connect. After the login I got a Error windows from the RCC with no information and in the log I see the following: [28.04...

Hi Alex,

sorry for my late reply.
I think the problem is now solved.
After installing the Security Update For Exchange Server 2016 CU14 (KB4523171) on the exchange server, I'm able to get a secured connection TLS for pop3.

Thank you anyway.

Bye, Robert

Hi there, we have the problem after a migration from our Microsoft Exchange server 2013 and Windows Server 2012R2 to MS Exchange 2016 and Windows Server 2019 that the mail relay test fires the following "unknown" status Unknown 276: error during handshake[2]: 0x80090308 The KS Hostmon we u...

I've send you some screenshots.

We need HTTPS access to the system. What SSL/TLS options enabled on the server? ciphers? Browser does not show any warnings related to certificate? Regards Alex There are indeed certificate warings from the webserver, because it use a self signed certificate. But I use in the URL test properties th...

Sorry, we cannot say what is wrong without access to the server. Try to check list of enabled SSL/TLS methods (versions), what ciphers supported; check server logs; check certificate for valid hostname, date... Regards Alex Is there an option, that I can provide you an remote access (like TeamViewe...

KS-Soft wrote:Can you provide valid URL?
Windows version? IE version?

Regards
Alex

Hi Alex,

sorry it is not possible, because this are only internal available URLs from a service from our telephone centrals.

Windows version from the KS Hostmon server is: Windows Server 2012 R2
IE: 11.0.9600.19377

Bye, Robert

Hi there, I have the problem that some HTTPS URL Request tests are not working. We use the KS Hostmon in the version 11.97 and the hostmon is performing the tests it self. We tests some sites which are available over the normal browers (like Chrome, IE, etc) but the KS Hostmon test get as status &qu...

KS-Soft wrote:Please provide details.
Have you manually updated RMA 6.64 to 6.65 on remote system? Then started RMA Manager and tried to update RMA 6.65 to 6.65?

Regards
Alex

Thank you for the additional informations.
After manually updating the RMAs is the update with the RMA Manager possible again.

There is fix http://www.ks-soft.net/download/hm1196d.exe Unfortunately RMA Manager will not be able to update RMA that shows "Wrong CRC" error, new version will help to install the following updates Regards Alex Hi Alex, sorry but in your fixed version is the problem still existing. I get...

Hi there, we have the problem that an RMA upgrade over the RMA Manager is not working for RMA's running on Windows Server 2019 machines. We get the message: Sending request to XXXXXXX.. Init Ok. File transferring .. Error: Wrong CRC The KS Hostmon runs on the version 11.96. The platform on from the ...

Thanks! I never seen the Test Performer.

Perfect thats what I need.

Hi there, I have the following problem: (I hope that I can explain it correctly) I have a test for several servers which must be tested by an RMA agent. When the test goes bad, then I want to run a external program on the server over the RMA agent. I know that I can select in the Action properties a...