KS-Soft

We've started using an account that is only a local admin on the target server rather than a domain admin account. That seems to be more reliable so far, but, as Alex says, there is clearly still a bug somewhere that causes HostMonitor to be unreliable in some of its testing.

piet wrote: I have a feeling that if hostmonitor itself is installed on a Windows 2008R2 server you will get these weird problems. Most likely an installation of hostmonitor on a windows 2003 or < will fix the problem.

Our HostMonitor is installed on Windows 2003.

UAC was set one notch down from "Always Notify" on the target 2008 R2 system. I turned it off completely. I rebooted the server running HostMonitor again, and again all of the tests came back fine. I refreshed the tests, and that one test still goes to Unknown. Even if it's a problem with ...

Unfortunately that didn't accomplish anything. I restart the server, and the test shows up fine. I don't change anything, refresh the test, and it changes to Unknown. No log file is created (I assume because it didn't technically "fail").

HostMonitor uses the same Windows API in both cases but Connection Manager offers 2 extra options: - Log failed attempts - Reconnect if necessary Could you enable logging and check the log? Could you set "Reconnect if necessary" option? Regards Alex I will try setting this up and monitor.

That's because HostMonitor cannot reach target system. That's incorrect; it can reach the target system. That's because connection already established. When connection established, you may use any account or no account at all, test will work. No, if I change back to the account that wasn't previous...

I'm not sure I've been clear. When this error/alert happens, the service is fine. It can be reached from the HostMon server fine. There are no access issues. However, I can refresh the alert over and over and it continues to return as "Unknown". It stays in the "Unknown" state un...

May be not all necessary audit policies are enabled? Could you check if "Audit account logon events" and "Audit login events" policies are enabled and set to "Success and Failure" ? Audit account logon events is set to Failure Audit logon events is set to Success, Fail...

Thank you for the response. There are no logon/authentication errors logged on the target system when this happens. This does not seem to be a problem with the target system; it is just an inconsistency on the part of HostMonitor, as far as we can tell. Setting up the alerts to only start when N con...

We have several service monitors set up to watch/restart services on Exchange/Lync services. The services themselves are fine and almost never go down. However, HostMon often reports outage errors with the status of "Unknown" on these servers and alerts us. When we check the services, they...