Search found 12 matches

by ulliGT
Fri Apr 27, 2012 7:52 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: GSM Modem supported?
Replies: 1
Views: 6964

GSM Modem supported?

Hello everybody, we're still using an old Nokia cellular phone connected via serial cable to send SMS from HM. Since this phone doesn't work stable we're looking for a better solution, e.g. a dedicated GSM modem. I found one on the internet called "ConiuGo 700100160 GPRS GSM Quadband-Modem"...
by ulliGT
Mon Jun 28, 2010 2:11 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: SMS to multiple recipients not working flawlessly
Replies: 2
Views: 9429

Hi Alex!

Thanks for your reply! This seems to work! I had to create the GSMX subfolder first. And somehow it also seems to have resoved the problem with messages arriving malformated at the second recipients cel phone.

Thank you!
ulli()
by ulliGT
Fri Jun 25, 2010 8:43 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: SMS to multiple recipients not working flawlessly
Replies: 2
Views: 9429

SMS to multiple recipients not working flawlessly

Hello everybody! It's me again and again I'm experiencing problems when sending SMS messages through a Nokia 6210 cel phone: As soon as I add a second phone number to the action profile (e.g. 0173XXXXXX;0170XXXXXXX) the second recipient gets every message twice, thrice or malformated. the first reci...
by ulliGT
Wed Jun 16, 2010 4:18 am
Forum: Bug reports
Topic: HM crashes on GSM activity
Replies: 12
Views: 49242

I FOUND THE SOLUTION! The traps contain a system message that HM is supposed to forward by sms. When testing the GSM settings this exact massage was missing and the ping test also uses different messages. So it must have had something to do with the text in the traps. After an hour of trial and err...
by ulliGT
Wed Jun 16, 2010 3:10 am
Forum: Bug reports
Topic: HM crashes on GSM activity
Replies: 12
Views: 49242

NEWS!!!

Hi Alex! I found something! I changed the mode to "Text": the tests work and the error message is gone but the action profile still didn't work. But then I tried something else: I thought, maybe this isn't a problem with the SMS/action profile/phone but has something to do with the test I'...
by ulliGT
Mon Jun 14, 2010 3:40 am
Forum: Bug reports
Topic: HM crashes on GSM activity
Replies: 12
Views: 49242

I just set the SMS log settings to "detailed tech info" and did some more tests: 1. When I run the test at options => SMS GSM => Test the message arrives and the log reads: [14.06.2010 11:34:43] Sys Com port open .. Ok [14.06.2010 11:34:45] Sys GSM modem initialization .. Ok [14.06.2010 11...
by ulliGT
Sat Jun 12, 2010 2:48 am
Forum: Bug reports
Topic: HM crashes on GSM activity
Replies: 12
Views: 49242

Hi Alex! I guess I'm using the standard GUI: HM is started as a service and I open the GUI by doubleclicking the Icon in the system tray next to the clock. Or is there anything wrong with that? The SMS log reads something like this (I don't have it in front of me right now): * the message was passed...
by ulliGT
Fri Jun 11, 2010 10:10 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: MailRelay: Cannot connect to IMAPs mailbox on Exchange
Replies: 2
Views: 9123

Thank you for your reply! I'm looking forward to the new feature ;-)
by ulliGT
Fri Jun 11, 2010 6:22 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: MailRelay: Cannot connect to IMAPs mailbox on Exchange
Replies: 2
Views: 9123

MailRelay: Cannot connect to IMAPs mailbox on Exchange

Hello everybody! I'm having trouble getting a mail relay test running: I can see the test mail in my Exchange mail account but HM seems not to be able to connect there and delete the message. Instead I get the status reply "no answer". For we are using IMAPS (port 993) I'm wondering if HM ...
by ulliGT
Fri Jun 11, 2010 3:06 am
Forum: Bug reports
Topic: HM crashes on GSM activity
Replies: 12
Views: 49242

Hi Alex! You already helped me some days ago by e-mail when I was trying to connect the phone in the first place. Maybe you remember that: I ended up using the 9110 profile although I'm using a 6210. Here are the infos you asked for: * Options => SMS GSM ** Com Port: COM 1 ** Baud rate 14400 ** Mode...
by ulliGT
Thu Jun 10, 2010 12:03 pm
Forum: Bug reports
Topic: HM crashes on GSM activity
Replies: 12
Views: 49242

After deleting and reentering the service center number the above mentioned issue seems to be resolved although I reentered exactely the same number... strange but ok... But now I'm running into the next problem with the sending of SMS messages: * Options => SMS GSM => Test => WORKS * Profiles => Ac...
by ulliGT
Thu Jun 10, 2010 10:13 am
Forum: Bug reports
Topic: HM crashes on GSM activity
Replies: 12
Views: 49242

HM crashes on GSM activity

Hi everybody! I'm having problems using the GSM feature in HM to send SMS: HM freezes/crashes when I try to send SMS messages. This recently started appearing while everything was working fine before. Surprisingly this only happens in two of three cases: 1. Options => SMS GSM => Test => FREEZE 2. Us...