Search found 12 matches
- Fri Apr 27, 2012 7:52 am
- Forum: Configuration, Maintenance, Troubleshooting
- Topic: GSM Modem supported?
- Replies: 1
- Views: 6964
GSM Modem supported?
Hello everybody, we're still using an old Nokia cellular phone connected via serial cable to send SMS from HM. Since this phone doesn't work stable we're looking for a better solution, e.g. a dedicated GSM modem. I found one on the internet called "ConiuGo 700100160 GPRS GSM Quadband-Modem"...
- Mon Jun 28, 2010 2:11 am
- Forum: Configuration, Maintenance, Troubleshooting
- Topic: SMS to multiple recipients not working flawlessly
- Replies: 2
- Views: 9429
- Fri Jun 25, 2010 8:43 am
- Forum: Configuration, Maintenance, Troubleshooting
- Topic: SMS to multiple recipients not working flawlessly
- Replies: 2
- Views: 9429
SMS to multiple recipients not working flawlessly
Hello everybody! It's me again and again I'm experiencing problems when sending SMS messages through a Nokia 6210 cel phone: As soon as I add a second phone number to the action profile (e.g. 0173XXXXXX;0170XXXXXXX) the second recipient gets every message twice, thrice or malformated. the first reci...
- Wed Jun 16, 2010 4:18 am
- Forum: Bug reports
- Topic: HM crashes on GSM activity
- Replies: 12
- Views: 49242
I FOUND THE SOLUTION! The traps contain a system message that HM is supposed to forward by sms. When testing the GSM settings this exact massage was missing and the ping test also uses different messages. So it must have had something to do with the text in the traps. After an hour of trial and err...
- Wed Jun 16, 2010 3:10 am
- Forum: Bug reports
- Topic: HM crashes on GSM activity
- Replies: 12
- Views: 49242
NEWS!!!
Hi Alex! I found something! I changed the mode to "Text": the tests work and the error message is gone but the action profile still didn't work. But then I tried something else: I thought, maybe this isn't a problem with the SMS/action profile/phone but has something to do with the test I'...
- Mon Jun 14, 2010 3:40 am
- Forum: Bug reports
- Topic: HM crashes on GSM activity
- Replies: 12
- Views: 49242
- Sat Jun 12, 2010 2:48 am
- Forum: Bug reports
- Topic: HM crashes on GSM activity
- Replies: 12
- Views: 49242
Hi Alex! I guess I'm using the standard GUI: HM is started as a service and I open the GUI by doubleclicking the Icon in the system tray next to the clock. Or is there anything wrong with that? The SMS log reads something like this (I don't have it in front of me right now): * the message was passed...
- Fri Jun 11, 2010 10:10 am
- Forum: Configuration, Maintenance, Troubleshooting
- Topic: MailRelay: Cannot connect to IMAPs mailbox on Exchange
- Replies: 2
- Views: 9123
- Fri Jun 11, 2010 6:22 am
- Forum: Configuration, Maintenance, Troubleshooting
- Topic: MailRelay: Cannot connect to IMAPs mailbox on Exchange
- Replies: 2
- Views: 9123
MailRelay: Cannot connect to IMAPs mailbox on Exchange
Hello everybody! I'm having trouble getting a mail relay test running: I can see the test mail in my Exchange mail account but HM seems not to be able to connect there and delete the message. Instead I get the status reply "no answer". For we are using IMAPS (port 993) I'm wondering if HM ...
- Fri Jun 11, 2010 3:06 am
- Forum: Bug reports
- Topic: HM crashes on GSM activity
- Replies: 12
- Views: 49242
Hi Alex! You already helped me some days ago by e-mail when I was trying to connect the phone in the first place. Maybe you remember that: I ended up using the 9110 profile although I'm using a 6210. Here are the infos you asked for: * Options => SMS GSM ** Com Port: COM 1 ** Baud rate 14400 ** Mode...
- Thu Jun 10, 2010 12:03 pm
- Forum: Bug reports
- Topic: HM crashes on GSM activity
- Replies: 12
- Views: 49242
After deleting and reentering the service center number the above mentioned issue seems to be resolved although I reentered exactely the same number... strange but ok... But now I'm running into the next problem with the sending of SMS messages: * Options => SMS GSM => Test => WORKS * Profiles => Ac...
- Thu Jun 10, 2010 10:13 am
- Forum: Bug reports
- Topic: HM crashes on GSM activity
- Replies: 12
- Views: 49242
HM crashes on GSM activity
Hi everybody! I'm having problems using the GSM feature in HM to send SMS: HM freezes/crashes when I try to send SMS messages. This recently started appearing while everything was working fine before. Surprisingly this only happens in two of three cases: 1. Options => SMS GSM => Test => FREEZE 2. Us...