KS-Soft

Hello, I have a question about configuring connectivity tests for remote agents which are using the active test method. We have a test set up to ping the localhost from a remote agent, say, every 5 seconds for example. What is happening, is if the server is rebooted, or if the RMA agent is terminate...

dear rasc,
please stop being such a boner.



PS - why don't you just disable the alerts before you restart HM, then re-enable them afterwards?

Yes, I'm sure. If I try and re-run the test manually, it comes back as not connected still even though its connected in RMA manager. Only after I restart the RMA service on the client will the test run properly. I will email the log over for a couple clients and see what we can do. Thanks

I am starting a new topic as requested here: http://www.ks-soft.net/cgi-bin/phpBB/viewtopic.php?t=4529&start=15 Basically, my issue is as follows: We are experiencing an issue with several clients where the tests will begin to retufn an unknown status, saying RMA not connected. However if I go i...

I know this is a really old post, but its the only one I can find that pertains to my problem, and given that it is this much later, i assume the new builds should have these fixes built into the code. Unforunately, however, we are still experiencing the same issues. Tests will come back as RMA not ...

auditing shows no issues except that a couple alert wav files could not be found. i checked the RMA on one server that we have specifically been having issues with... this is, i believe, the only one that has had the "not connected" issue.... the others are just timing out.. but here is a ...

The issue is occurring at the moment for me. I have an agent which in HM, had its tests come back as unknown, and it says RMA not connected, however in the RMA manager, it shows connected. Any idea what could cause that? Also, this test is supposed to run every couple minutes, but if I dont do anyth...

Here are a couple of the test stsatistics for the connectivity tests. Here are 2 separate RMA's: 2/16/2008 1:43:30 PM Host is alive 16 ms 12/16/2008 1:43:30 PM Host is alive 0 ms 12/16/2008 2:01:33 PM Unknown Timed out 12/16/2008 2:04:35 PM Host is alive 0 ms 12/16/2008 4:14:55 PM Unknown Timed out ...

but I dont understand how out of 2 tests from one single RMA, one will come back OK and one will come back unknown, when the tests run at the same time? edit: all RMA's and HM are on the latest available versions Also: we added today a simple connectivity test for each of our remote clients today, w...

I don't want to hijack this thread, but in the interest of getting a resolution for both of us, here are our details. The issue has occurred on several different environments. All use active RMA. Here is one example of what happens when the issue occurs: Test: server.domain.local C Drive Method: Dri...

I'm experiencing the same issue occasionally... What is strange, is we will sometimes have several tests that are performed by one agent, and one test will time out and show unknown and the other will show up as OK. I'm kind of lost on it, the only thing I can think of is to play around with the set...

yeah, eventually I figured that out, however i had mentioned it in the original post and asked if that was what was causing it, but never received confirmation on it. The tests seem to be running according to schedule now that we have the license installed. I have some other issues, but I will start...

for us, it turned out to be just what I had suspected... when the nag screen is up for the demo, it stops monitoring, which I initally wasn't aware of.

This vbs script can be used in conjunction with the external program test from host monitor to check the mount status of an exchange 2003 mailbox database. Save the file somewhere on the RMA server. in HM, set up the test as follows (substitute things in []'s for your environment): Method = External...

I emailed the requested files. i will try the multithread option and see if it makes a difference.