Search found 10 matches

by emaika
Mon Nov 03, 2008 12:50 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Errors after upgrading to hostmon Enterprise v7.52
Replies: 12
Views: 37660

Hm. Probably, it can be timeout issue. There are two timeouts you can increase. The first one is accessible thru "Agents List" window on HostMonitor side. =========================================== The second one is located on RMA side and can be changed via Remote Monitoring Agent Setup...
by emaika
Tue Oct 28, 2008 12:13 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Errors after upgrading to hostmon Enterprise v7.52
Replies: 12
Views: 37660

The Service Tests and UNC Test work fine, but the CPU Test still gives the error "RMA: 301 - Unable to locate the "Processor" performance object" and process tests give the error "RMA: 301 - Cannot retrieve information". Is RMA started as a service? What account do you...
by emaika
Tue Oct 21, 2008 9:51 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Errors after upgrading to hostmon Enterprise v7.52
Replies: 12
Views: 37660

Are you sure you have orderd Enterprise license? May be Professional that includes 1 RMA? Please send request to sales@ks-soft.net, provide your registration name and/or order number. We will check your license and registration code. Regards Alex Okay, I thought we had the enterprise version but it...
by emaika
Thu Oct 16, 2008 3:54 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Errors after upgrading to hostmon Enterprise v7.52
Replies: 12
Views: 37660

How many RMA records have you setup using RMA Manager or HostMonitor? Regards Alex When I go into "Choose Remote Monitoring Agent" I only have 2 entries, one for the remote server connecting via vpn and the other on the terminal server. I'm not sure if thats what you mean by RMA records t...
by emaika
Thu Oct 16, 2008 11:59 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Errors after upgrading to hostmon Enterprise v7.52
Replies: 12
Views: 37660

"License limit" error means you are trying to use more agents than allowed by your license. Enterprise license includes 10 RMA. Additional RMA licenses can be purchased at http://www.ks-soft.net/hostmon.eng/regmon.htm#tools Regards Alex Ok, so I managed to get the RMA running on the remot...
by emaika
Wed Oct 15, 2008 10:33 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Errors after upgrading to hostmon Enterprise v7.52
Replies: 12
Views: 37660

Errors after upgrading to hostmon Enterprise v7.52

We have an application server that is dedicated to running host monitor. We recently purchased the full Enterprise version of host monitor in the hopes that it might solve the problems we were having with it, but instead we have more problems. 1) All the tests work on computers in the local domain e...
by emaika
Wed Sep 03, 2008 10:41 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA: 301 on CPU and Process tests
Replies: 3
Views: 25948

RMA: 301 Unable to locate the "Processor" performance object Looks like somebody disabled perfos and perfproc DLLs on target system. http://technet.microsoft.com/en-us/library/cc738275.aspx Hey Alex, thanks for the quick response, I did download the Windows Support Tools and looked at per...
by emaika
Tue Sep 02, 2008 3:55 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA: 301 on CPU and Process tests
Replies: 3
Views: 25948

RMA: 301 on CPU and Process tests

Hostmon version is 7.22c OS is Windows Server 2003 on the database and web server; Windows XP on the application server We currently are running Host monitor on an application server within our domain. Hostmon is monitoring several computers, but we are no longer able to retreive cpu or process test...
by emaika
Tue Jul 22, 2008 4:38 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Host monitor will not monitor traffic
Replies: 1
Views: 8590

Host monitor will not monitor traffic

Hi, I have been trying to get a Traffic monitor to work from our application server to monitor another server. It is host monitor 7.22c, and when i run the test i receive the error "RMA: 301 - An existing connection was forcibly closed by the remote host". I have tried setting the agent as...
by emaika
Tue Jul 22, 2008 2:02 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Remote Monitoring Agent password
Replies: 1
Views: 6855

Remote Monitoring Agent password

In the RMA setup v. 3.64 under the Basic Settings tab, there is a required password, but I haven't been able to figure out what this password corresponds to on the host monitor machine. In other words, if I put in a password on the RMA side, where in HostMonitor do I configure what a correct passwor...