Search found 15 matches

by russionix
Mon Mar 31, 2008 8:13 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Active RMA stops responding and service won't stop
Replies: 23
Views: 61874

Active RMA agents still running

I updated about 20 of my active RMA agents so far and all have worked continuosly since update. It looks like whatever the problem was, it has been resolved. Nice work. I'll let you know if I run into any problems.
by russionix
Thu Mar 20, 2008 11:26 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Active RMA stops responding and service won't stop
Replies: 23
Views: 61874

Please provide link

Yes, I would be happy to test it on a few of my systems. Please provide a link.
by russionix
Thu Mar 20, 2008 11:11 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Active RMA stops responding and service won't stop
Replies: 23
Views: 61874

Checking status of new build

Just checking to see if you've been able to integrate the changed code into a final form. I am still waiting to update my Active RM Agents to resolve the problem.
by russionix
Mon Mar 10, 2008 7:22 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Active RMA stops responding and service won't stop
Replies: 23
Views: 61874

Active RMA still running

More good news. The Active RMA survived the weekend. This is the longest the RMA has ever run, so it appears you have found the problem. I just wanted to let you know that you are on the right track. Let me know when the new Active RMA client is ready and I will deploy it on all our systems and repo...
by russionix
Fri Mar 07, 2008 8:14 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Active RMA stops responding and service won't stop
Replies: 23
Views: 61874

Active RMA still running

Good news. All 4 test Active RMA agents are still running this morning. I think this means you may have identified the problem. I'll let you know if the status changes.
by russionix
Thu Mar 06, 2008 12:04 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Active RMA stops responding and service won't stop
Replies: 23
Views: 61874

Installed new rma_active.exe

I just installed new rma on 4 machines and will watch them over the next day. I'll let you know if they continue to run or if they hang.

Thanks for continuing to work on this.

Russ
by russionix
Thu Feb 28, 2008 2:14 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Active RMA stops responding and service won't stop
Replies: 23
Views: 61874

Still seeing 50% of Active RMA's failing

I am still experiencing the same problem with Active RMA. After running for a while, they stop communicating. The process is still running, but not communicating. When I try to stop the service, I am not able to do so. I must kill the active_rma.exe program and restart. Then it works for a while and...
by russionix
Mon Feb 25, 2008 8:02 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Active RMA stops responding and service won't stop
Replies: 23
Views: 61874

- Do these RMA perform a tests and actions, or tests only? Ping, two shell scripts to test disk usage, CPU Usage, NTP check on each machine. All tests are dependant upon Ping. - What is an estimate load of HostMonitor (tests per second)? Load: 2 test/sec "System is able to perform given tests w...
by russionix
Thu Feb 21, 2008 11:27 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Active RMA stops responding and service won't stop
Replies: 23
Views: 61874

Log from failing RMA

This is the tail of the log. Prior to this, just wrong reply packet errors while I was setting things up. If you still want the entire log, let me know. [2/11/2008 12:22 PM] active-name2 Connection error: Wrong reply packet received [2/15/2008 5:57 PM] active-name2 Decode error: Cannot read data [2/...
by russionix
Thu Feb 21, 2008 9:31 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Active RMA stops responding and service won't stop
Replies: 23
Views: 61874

All machines including the Host Monitor machine are running Windows 2003 R2 Server with Service Pack 2. Some of the RMA machines are running the 64 bit version, but the problem occurs with both 64 and 32 bit machines. All machines have McAfee VirusScan Enterprise Server 8.5.0.781 ePolicy Orchestrato...
by russionix
Thu Feb 21, 2008 8:26 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Active RMA stops responding and service won't stop
Replies: 23
Views: 61874

Active RMA stops responding and service won't stop

I have the Active RMA 3.04 Beta installed on several machines (all Windows 2003 R2 Server SP2). Everything works fine for several hours, then some agents start to drop off. For example, out of 40 agents I had running yesterday, when I came in this morning 11 of the agents were in the "RMA not c...
by russionix
Fri Jan 25, 2008 3:37 pm
Forum: Library
Topic: Check ALL volumes for less than % free space
Replies: 14
Views: 89419

Problem appears to be with sending parameter and Active RMA

More information on my previous post. When I test by "Lets try" and put in the IP of an active RMA in "parameters", the script fails with the following output: [4:31:52 PM] Agent: Active is going to execute "CheckDrives5" script ... [4:31:59 PM] Script started, invalid ...
by russionix
Fri Jan 25, 2008 2:54 pm
Forum: Library
Topic: Check ALL volumes for less than % free space
Replies: 14
Views: 89419

Script runs through "Let's Try" but not through HM

I have a version of this script running on my HostMonitor. The start command I am using is: cmd /c cscript /E:VBScript %Script% %Params% When I run the script from the command line or from the "Lets try" tab in the script manager, it returns proper results. It works using both "Test b...
by russionix
Fri Dec 28, 2007 8:38 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Active RMA initial configuration
Replies: 5
Views: 15237

Active RMA initial configuration

Thank you. I uninstalled and reinstalled everything to make sure my ports were at their defaults. The key for setting this up properly for me was matching the agent name on both sides. I didn't realize they had to be the same, but it makes sense. The active RMA tests are now working.
by russionix
Thu Dec 27, 2007 3:13 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Active RMA initial configuration
Replies: 5
Views: 15237

Active RMA initial configuration

I am having trouble finding a configuration for Active RMA that works. My Active RMA machine is Windows 2003 Server Standard edition, SP1. My HostMonitor machine is Windows 2000 SP4. I have "Accept connections from active RMA on TCP port 5057" enabled on HM. My Active RMA "host Monito...