KS-Soft

PS
We tested Passive and Active RMA 8.44 on Windows Server 2025, service mode, local system account, tried on Domain Controller and regular server - in all cases services start fine

We cannot reproduce the problem. Web Service version 6.14 (Web Service application menu Help->About)? Web Interface version 2.0.086 (right bottom corner on web page)? different browsers? Latest Edge, Chrome? Could you send HML file with tests + hostmon.ini + webservice.ini files to support@ks-soft.n...

I just tried to monitor the DC from another server where service is starting, i get different error regarding remote access not allowed or remote registry not accessible so to implemnt this i will have to "tune" server access settings. For some test methods you should provide account usin...

As I see your support term expired 8 years ago so I assume you are using pretty old HostMonitor and RMA? Somehow its not rare behavior: install new Windows right away and keep using the same old version of HostMonitor for 15 years :roll: I would suggest to try up to date RMA version. Normally you ne...

There are always some problems with new Windows releases.. Sorry, so far we have no idea what can be wrong. RMA never had any startup problems and service startup problem that relates to "local system" account but not to admin account sounds strange. What version of RMA do you use? x86 or ...

Advanced Host Monitor 14.96
http://www.ks-soft.net/hostmon.eng/downpage.htm

What's new
http://www.ks-soft.net/hostmon.eng/news.htm#v1496

Regards
Alex

We already started Linux version of RCC, but its far from perfect application yet. On the other hand we just tested wine-development on old Ubuntu 18 and it works fine. RCC starts out of the box without any adjustments and almost everything works fine. Yes, Test button for GSM options will not work;...

Happy New Year.
We are using WMWare systems and everything works fine, somehow I assumed RCC works under Wine as well. RCC just crashed on startup without any errors?

Regards
Alex

Some update We are working on RCC for Linux, over 60% of RCC modules already compiled on Linux. There is still a lot of work ahead but I hope we will be able to show Beta version around March 2025. Then it will be more easy to port RCC on macOS. But why? You are using HostMonitor, this means you are...

You are welcome

Regards
Alex

Not software reinstall, just service reinstall.
rma_cfg (admin account) -> setup Active RMA -> Stop -> Uninstall -> Install

Regards
Alex

Thank you for the report, problem was fixed years ago.
On old installations you just need to reinstall RMA service using rma_cfg tool or modify Windows registry (add "" marks manually)
(2nd option will help even if you cannot update software for some reasons)

Regards
Alex

PS
When you send screen shots by e-mail, could you please provide your order number or registration name?
We cannot find your license in our database

Regards
Alex

98% of customers contact us by e-mail, there is no 256K limitation on attachments. Just use menu Help->Support. but nothing happens on the remote machine Have you checked logs on HostMonitor side? When action fails, you should see error description there. There are many ways to check the logs 1) Sys...

How do we tell the RMA agent to tell the server to restart the service ? Each action has "Execute by" property. Select the RMA agent or set "Test performer" option there. That's it. but this active RMA agent setup to a central box seem to have many limitations. Of course, HostMo...