Search found 6 matches

by mclark
Tue Oct 10, 2006 7:11 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA Problems
Replies: 11
Views: 22640

For some unknown reason, the RMA has started working again this morning. I haven't made any changes on either end so I still don't know what caused or resolved the problem.

Thanks again,

Mike
by mclark
Tue Oct 10, 2006 5:03 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA Problems
Replies: 11
Views: 22640

Thanks. I will try to locate a system without AV. Unfortunately, I believe all of our systems have AV loaded. On the current system, netstat is not showing anything using port 1055 after I have killed all the services and processes. I will post if I find anything causing this problem. Thanks again, ...
by mclark
Mon Oct 09, 2006 3:45 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA Problems
Replies: 11
Views: 22640

In both instances, the RMA was installed after the AV was installed. Both RMA's were operational for weeks before they quit working. In the first case, just changing to port 1060 resolved the issue. No changes were made to the AV to resolve this. I have several RMA's loaded on systems running CA Etr...
by mclark
Mon Oct 09, 2006 12:46 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA Problems
Replies: 11
Views: 22640

I just checked and the system from last week also had Etrust V8.0.
by mclark
Mon Oct 09, 2006 11:33 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA Problems
Replies: 11
Views: 22640

This is on a Windows 2000 Terminal Server SP4
RMA V3.37
AV is Computer Associates Etrust V8.0

This same problem happened on a different server (W2k3 SP1, RMA V3.35) at a different location last week and the only way I could fix it was to change from port 1055 to port 1060.
by mclark
Mon Oct 09, 2006 8:07 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA Problems
Replies: 11
Views: 22640

RMA Problems

I currently have the RMA loaded on 8 systems. Once last week and already again this week, I have an RMA that quits responding. I completely uninstalled and reinstalled but that didn't help. When I try to launch the RMA utility on the remote system, it tells me that "RMA can not be launched in m...