Search found 4 matches

by Sorthum
Wed Apr 19, 2006 4:20 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Dashboard Display Question
Replies: 1
Views: 6919

Dashboard Display Question

Is it possible to set the dashboard so that it doesn't flag a failed test as red until the action profile definition of "bad" is met? In other words, if we have a CPU spike above the alert threshold, we'd rather not see the panel go red-- but if it stays above that threshold for more than ...
by Sorthum
Tue Apr 11, 2006 4:17 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Duplicate Emails
Replies: 6
Views: 15033

Thank you very much for your help-- it's fantastic to have a product with such responsive support behind it.

Is there a way to supress alerts from a secondary instance of HostManager? For instance, to run the monitor to adjust tests, but not have duplicate alerts going out while the program is open?
by Sorthum
Tue Apr 11, 2006 12:08 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Duplicate Emails
Replies: 6
Views: 15033

That explains it-- the service was running!

Two followup questions--

1. Will the KS Advanced Host Monitor service play a sound when the action is called for?

2. Will the KS Web Service trigger alerts on its own, for instance email and sounds?
by Sorthum
Tue Apr 11, 2006 9:26 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Duplicate Emails
Replies: 6
Views: 15033

Duplicate Emails

My apologies if this is a dumb question... Whenever there's a status change in a test, duplicate emails are received, a few seconds apart. I've determined that HostMonitor is sending the emails distinctly, so it's not a mailserver misconfiguration. The test status is set to email after 3 consecutive...