Search found 28 matches
- Mon May 13, 2024 4:51 pm
- Forum: References & Opinions
- Topic: Excellent customer service - once again
- Replies: 1
- Views: 15775
Excellent customer service - once again
During the last two weeks I have had the opportunity to communicate with tech support for the Hostmonitor software. Keep in mind we have had this software testing our network infrastructure for 23 years in a row now. Most years, I have no reason to speak with Alex and the team, as the program just r...
- Thu Jan 21, 2021 1:52 pm
- Forum: Configuration, Maintenance, Troubleshooting
- Topic: Tune up Reply Value and Use Warning status if
- Replies: 1
- Views: 6439
Tune up Reply Value and Use Warning status if
This is in effort to help others who want to get some clarification on these two aspect of HM. Thanks to Alex and the team for pointing me in the right direction. I needed a bit more help than the manual provided, which HM Tech Support was happy to oblige. How Hostmon Processes Test Reply/Status val...
- Thu Apr 23, 2020 3:12 pm
- Forum: References & Opinions
- Topic: KS-Soft = Fly by night?
- Replies: 23
- Views: 206395
Being this is the most commonly viewed post in this section (by number of views) I thought I would freshen the post up a bit. This company has been in business now for 20 years, so that does not qualify for anything remotely close to 'fly by night'. I have worked in IT at Fortune 100 and 500 compani...
- Thu Apr 23, 2020 2:47 pm
- Forum: References & Opinions
- Topic: Hostmonitor - Excellent value and superior tech support
- Replies: 1
- Views: 20877
Hostmonitor - Excellent value and superior tech support
We have been a customer since 2001 - the early days. We took a chance on a new piece of software for monitoring our systems, and have not been disappointed. We have been using this software for 19 years now and it still is a great piece of software. We also have other tools, but Hostmonitor rises to...
- Tue Feb 04, 2020 1:19 pm
- Forum: Configuration, Maintenance, Troubleshooting
- Topic: Issue with Tune up and if else statement
- Replies: 3
- Views: 10101
Alex, thank you for your response. I got the new syntax working as you suggested based upon changing the snmp format. Also, for anyone else stumbling across this post. If you want to use getword to extract a value from a string by itself (not using getword as part of an IF statement), you MUST place...
- Sat Feb 01, 2020 11:25 am
- Forum: Configuration, Maintenance, Troubleshooting
- Topic: Issue with Tune up and if else statement
- Replies: 3
- Views: 10101
Issue with Tune up and if else statement
Hello, I am using HM v.11.98 I am attempting to parse a snmp oid that returns values like the following: F-RMQL*66th_Main^CC+RM0195XYZ%R$01 Where I want to pull out the CC near the middle of this string (I am obtaining the next two characters after the ^ character is found). I can do this with the t...
- Fri Mar 16, 2007 7:37 am
- Forum: Wish list
- Topic: Reports - add odbc for reports
- Replies: 0
- Views: 9116
Reports - add odbc for reports
Please add the ability to allow the report function to write to a database via odbc like you do on the logs.
Thank you,
Scott
Thank you,
Scott
- Wed Jan 03, 2007 2:15 pm
- Forum: Wish list
- Topic: New status modification request
- Replies: 4
- Views: 14577
JuergenF I just used the 'Use 'Original' Status if' as an example. I am more concerned with just leaving the status alone until is passes a threshold that we select, without having the status change to anything other than the original status, and no additional processing in the alarm logging. Most o...
- Wed Jan 03, 2007 1:41 pm
- Forum: Configuration, Maintenance, Troubleshooting
- Topic: Handling 'Unknown' status with new status codes
- Replies: 1
- Views: 9189
Handling 'Unknown' status with new status codes
We get a lot of Unknown's through out the day - the vast majority being from snmp get tests and performance counter tests. Since snmp is udp, if the packet gets lost in transit, HM reports it as an 'Unknown' status. We also get dozens of Unknowns each day from performance counter based tests (using ...
- Wed Jan 03, 2007 11:54 am
- Forum: Wish list
- Topic: New status modification request
- Replies: 4
- Views: 14577
New status modification request
Thank you for including the new statuses of 'warning' and 'normal', as it will make the product much more viable for performance based testing. We are running several thousand tests, and are getting a LOT of alarms (between 5,000 to 10,000 a day). So, this will help to process them. One way it would...
- Wed Jan 03, 2007 11:13 am
- Forum: Configuration, Maintenance, Troubleshooting
- Topic: New Status feature question
- Replies: 2
- Views: 10366
New Status feature question
Now that the new statuses (Warning - Normal) feature is out (in Beta anyway), I need to apply the same basic set of status settings to a few thousand different tests, which are in several hundred different sub-folders. What are my options for doing this the in the most efficient manner?
Thank you
Thank you
- Wed Jan 03, 2007 11:07 am
- Forum: Wish list
- Topic: SNMP versions
- Replies: 1
- Views: 9417
SNMP versions
Much of the equipment that we are now installing will no longer support snmp v.1 due to security reasons. Is there a plan for HM to support snmp v.2 and v.3 so we can monitor these devices ???
Thank you
Thank you
- Mon Nov 13, 2006 8:39 am
- Forum: Wish list
- Topic: What about "severity level" ?
- Replies: 23
- Views: 59712
Similar request
Alex, I had posed this question last year, and it is similar to the requests being asked for here. The vast majority of the tests that we have are performance based tests (not fault based tests). It would be very handy to have a qualification for when these types of tests actually go into alarm or a...
- Thu Dec 22, 2005 4:08 pm
- Forum: Configuration, Maintenance, Troubleshooting
- Topic: RMA Test
- Replies: 3
- Views: 11786
RMA Test
What is recommended for the following question? With the unreliability of PerfCounters, all of our servers are setup to use RMA to query the perfcounters on each local server. Many times throughout the day (on various servers), it is typicaly for all tests to a specific server to go into 'unknown' (...
- Fri Dec 09, 2005 1:49 pm
- Forum: Wish list
- Topic: "Non-Alerting" neutral check mode?
- Replies: 7
- Views: 22186
Similar request - possible same solution
I posted a request on Nov. 17th (see 'Change Status feature') requesting something that is similar to this and could be used for this request as well. I am also requesting that a feature be added to allow the operator to decided when a test goes into alarm. Right now, a test goes into alarm (bad, un...