Search found 8 matches

by homerjsimpson8
Wed Mar 15, 2006 5:29 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Help is nor availabel when HM running as service
Replies: 19
Views: 44956

Hi Alex There was no a HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp registry key on our server. I created one. Created the 1.x and then the HHRestrictions keys. I then created the 2 DWORDS and then restarted the service. It works now. Thank you very much for your persisitance in resolving the prob...
by homerjsimpson8
Sun Mar 12, 2006 9:51 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Help is nor availabel when HM running as service
Replies: 19
Views: 44956

There is no such registry key on our server
by homerjsimpson8
Mon Feb 27, 2006 6:40 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Windows 2000 System Event Log error when starting as service
Replies: 11
Views: 41278

Hi Alex Thanks for your quick reply but I don't understand what I need to do. I stopped the service and then ran HM in application mode. Monitoring was already started and the Start/Stop setting is "restore last status". Rebooted and got the same event viewer messages. Can you please advis...
by homerjsimpson8
Mon Feb 27, 2006 6:21 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Help is nor availabel when HM running as service
Replies: 19
Views: 44956

I copied help file to c:\windows\system32. Restarted HM service. Unfortunately, no success.
by homerjsimpson8
Mon Feb 27, 2006 12:43 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Windows 2000 System Event Log error when starting as service
Replies: 11
Views: 41278

Hi I have a similar problem. The Host Monitor server (Windows 2003 SP1 with Host Monitor 5.86) gets stuck on rebooting prior to the Windows logon screen. The message "Applying computer settings" appears for a lengthy time during the delay which is immediately following by the popup "S...
by homerjsimpson8
Mon Feb 27, 2006 12:06 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Help is nor availabel when HM running as service
Replies: 19
Views: 44956

I get the same thing happening with version 5.86 on Windows 2003 SP1. I upgraded from version 4 and kept the C:\program files\hostmonitor4\ installation directory. Don't know if this is why it can't find the help file when running as a service as it may be looking for the hostmon.chm file in C:\prog...
by homerjsimpson8
Sun Feb 26, 2006 10:08 pm
Forum: Wish list
Topic: RCC - Accept remote connections from host name wish
Replies: 1
Views: 8002

RCC - Accept remote connections from host name wish

Hi In the User Profiles settings window. It would be good if a User Profile could "accept remote connections from" a host name for RCC connections. Currently HM only appears to accept IP addresses which is close to useless for machines in a DHCP environment. P.s. am enjoying version 5.86. ...
by homerjsimpson8
Wed Nov 16, 2005 11:55 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Upgrade from 4.80
Replies: 1
Views: 7552

Upgrade from 4.80

Hi
We have a licenced version of HM version 4.80
Are we able to upgrade to ver 5.66?