Search found 16 matches

by jdean987
Mon Aug 13, 2012 8:44 am
Forum: Wish list
Topic: Ethernet SMS modem support
Replies: 10
Views: 35792

Thanks for the followup. I understand that I can pick each line individually but then I would need to update all of my action profiles every time a new line gets added by admins that I didn't specify originally. However this method wouldn't work with %DnsResults% as there is no substitute that would...
by jdean987
Fri Aug 10, 2012 11:17 am
Forum: Wish list
Topic: Ethernet SMS modem support
Replies: 10
Views: 35792

Related topic...

I have everything up and running using the API and the %MacroExpansion% built in to AHM but I've run into a bit of an issue. In the SMS messages I'm sending I'd like to include %TaskComment% to roll up all comment lines that contain additional standardized information (remediation instructions, cont...
by jdean987
Mon Jul 30, 2012 1:08 pm
Forum: Wish list
Topic: Ethernet SMS modem support
Replies: 10
Views: 35792

Alex,

Thanks for the reply - that worked perfectly! This will be a great way for us to use an ethernet SMS modem and have it be a shared resource for various systems.

Thanks again,

Jeff
by jdean987
Fri Jul 27, 2012 2:13 pm
Forum: Wish list
Topic: Ethernet SMS modem support
Replies: 10
Views: 35792

I've tried to setup the action as specified below but nothing happens on the test bed we're using - packet captures actually show a 404 error returned from the remote iSMS server. However if I copy and paste the URL as shown in the HostMonitor test window (between GET and HTTP/1.0) directly into Int...
by jdean987
Wed Jul 18, 2012 12:56 pm
Forum: Wish list
Topic: Ethernet SMS modem support
Replies: 10
Views: 35792

Ethernet SMS modem support

We've deployed AHM inside a VMWare cluster and now wish to add SMS notification capabilities to our alert profile. This presents a problem since any directly attached SMS modem wouldn't be moved should the AHM server vMotion to another host in the cluster. We're currently using usbAnywhere for insta...
by jdean987
Thu Dec 18, 2008 10:05 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Time Zones and Active RMA
Replies: 3
Views: 11573

That's what I was hoping I'd be able to do myself but was :( when I couldn't. When you're doing this don't forget the fun of Daylight Saving Time rules in each country. With different GMT offsets having different rules per country how would you handle DST? Sub menu based on the GMT offset chosen? (i...
by jdean987
Wed Dec 17, 2008 3:27 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Time Zones and Active RMA
Replies: 3
Views: 11573

Time Zones and Active RMA

Greetings, I'm using v7.74 with Active RMA. I'm using the Folder / File Availability test to check for files that either don't exist or are older than 1 hour old. My problem is that when I test servers in other time zones it appears that I need to add their offset to my 1 hour time. Shouldn't the re...
by jdean987
Wed Dec 17, 2008 2:36 pm
Forum: Wish list
Topic: Macro in "Pivate Log" field
Replies: 6
Views: 19293

Love the macro expansion features. Looking forward to more macros in more places.

Today we're looking for it in the DNS test for the Request field (i.e. Request: %Folder%.domain.com)

Thanks as always,

Jeff Dean
John Wiley & Sons
by jdean987
Thu Dec 11, 2008 12:22 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: %Folder% variable in DNS test Request field
Replies: 1
Views: 8839

%Folder% variable in DNS test Request field

Am I missing something or is it not possible to use this variable in the Request field. Background: I'm setting up a new environment and will be using a "copy this whole folder of 'core tests'" when adding a new server. We're using folder name as the server name and I'd like to have a test...
by jdean987
Mon Mar 19, 2007 9:15 am
Forum: Wish list
Topic: Host Templates
Replies: 8
Views: 29578

How far in the future do you see Task #6 becoming a reality? - I hereby affirm that I will in no way hold you to any deadline stated or implied by your response :wink: We're getting ready to overhaul our HostMonitor response documentation and depending on how you implement the templates might change...
by jdean987
Wed Mar 01, 2006 12:56 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Using a UDV in the Comment Field?
Replies: 6
Views: 19328

As always, you're a step ahead.

I'll bump us up to the latest rev.

Many thanks.
by jdean987
Fri Feb 24, 2006 1:55 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Using a UDV in the Comment Field?
Replies: 6
Views: 19328

Sorry - We're currently on 5.38
by jdean987
Fri Feb 24, 2006 1:17 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Using a UDV in the Comment Field?
Replies: 6
Views: 19328

Thanks for the prompt response. What about recursing that UDV in subsequent usage of the %CommentLineX% and %TaskCommnet%? I'm trying to make a report (using custom html) for my boss that shows the tests that are being run and the action guide for the test (the UDVs I put into the comment field). Al...
by jdean987
Thu Feb 23, 2006 2:49 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Using a UDV in the Comment Field?
Replies: 6
Views: 19328

Using a UDV in the Comment Field?

Is it possible to use a user defined variable in the Commnet Field? We have a number of test that require the same corrective action for our on call person on multiple servers. One example: Low Available Hard Drive Space Test - corrective action: "1-Empty Recycle Bin. 2-Clear Internet Cache 3-R...
by jdean987
Mon Oct 17, 2005 8:55 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Problem with nested UDVs
Replies: 4
Views: 14242

Alex,

No need to change. We can work around the 2 variables limit; it's just a different way not a worse way.

Thanks for the offer though.

Jeff