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uwe112
Joined: 09 Nov 2004
Posts: 12
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 Posted: Tue Nov 09, 2004 3:35 am Post subject: Win32 error#5,Win32error#1722 |
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Hello!!!!!!
I'm a new user of hostmonitor.
I have installed hostmonitor Vers. 4.62 on W2k Professional with SP4.
In hostmonitor, i get error message in few machines.
Some show Win32error#5, other's show Win32error#1722.
I tried to find some help here in forum but did not find anything.
Can someone help me to fix the problem????
Thanx a lot!!!!!
Greetings from germany
Uwe |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12795
Location: USA
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| Posted: Tue Nov 09, 2004 1:14 pm Post subject: |
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Where do you see this error messages? Some test items display error in "Reply" field? What test method? CPU Usage? Process? Service? ...?
According to Microsoft manuals
- error #5 means "Access is denied",
- error #1722 means "The RPC server is unavailable"
Regards
Alex |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12795
Location: USA
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uwe112
Joined: 09 Nov 2004
Posts: 12
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| Posted: Wed Nov 10, 2004 1:59 am Post subject: |
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Hi!!!!!!!
thank's for your help!!!!!!!!!!! |
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uwe112
Joined: 09 Nov 2004
Posts: 12
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| Posted: Wed Nov 10, 2004 3:35 am Post subject: |
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Hi!!!!!!!!!!!
Now i installed vers 4.74 but the messages are still there.
When i open hostmonitor on other machine with the same account, everything is well.......... 
Greetings Uwe |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12795
Location: USA
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| Posted: Wed Nov 10, 2004 2:26 pm Post subject: |
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| Quote: | Where do you see this error messages? Some test items display error in "Reply" field?
What test method? CPU Usage? Process? Service? ...? |
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uwe112
Joined: 09 Nov 2004
Posts: 12
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| Posted: Thu Nov 11, 2004 1:07 am Post subject: |
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Hi!!!!!!
Sorry.....i was not awake well I think.
The error is shown in Reply- Field!!!!!!!!!
Greetings Uwe |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12795
Location: USA
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| Posted: Thu Nov 11, 2004 12:15 pm Post subject: |
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| What about my second question (about test method)? |
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uwe112
Joined: 09 Nov 2004
Posts: 12
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| Posted: Fri Nov 12, 2004 12:58 am Post subject: |
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Hi!!!!!
Testmethod is "check service". I want to check the service "Pc- Anywhere".
Thank you for your help!!!!!!!! |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12795
Location: USA
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| Posted: Sun Nov 14, 2004 2:10 pm Post subject: |
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"Service" test requires Power user privileges.
"Access is denied" error appears when HostMonitor's system cannot log in the the remote machine using necessary account.
"RPC server is unavailable" means local system cannot connect to remote machine at all.
Try to use IP address instead of hostname, it helps sometimes.
You said another system works file. You don't want to keep HostMonitor on that system?
All your systems located in the same network/domain?
Regards
Alex |
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uwe112
Joined: 09 Nov 2004
Posts: 12
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| Posted: Mon Nov 15, 2004 12:38 am Post subject: |
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Hi!!!!!!!!
As i told you, hostmonitor works fine on another workstation i mean i installed it on another workstation and when i use my on this machine, hostmonitor works without problems.
I try to use with IP an tell you what happened.
Greetings from cologne....
Uwe |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12795
Location: USA
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| Posted: Mon Nov 15, 2004 1:34 am Post subject: |
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| Quote: | | As i told you, hostmonitor works fine on another workstation i mean i installed it on another workstation and when i use my on this machine, hostmonitor works without problems. |
Yes, I understand that. So, keep HostMonitor on system that works correctly.
Regards
Alex |
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monitorcsn001
Joined: 12 Jan 2004
Posts: 27
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| Posted: Fri Nov 26, 2004 4:50 am Post subject: |
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:evil: I have the same problem, but with a streange difference... If i use version 4.42, and i point to some server it is all ok, with the 4.80 version, same server, I have this error... How is it possible that the difference of version could do this?
i would like to be able to use the new benefits of the newer version... |
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uwe112
Joined: 09 Nov 2004
Posts: 12
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| Posted: Fri Nov 26, 2004 4:56 am Post subject: |
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Hi!!!!!
I have fixed the problem by connecting to the machines with dos-box and using the net use \\machine-name\folder-name..... |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12795
Location: USA
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| Posted: Fri Nov 26, 2004 1:16 pm Post subject: |
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>monitorcsn001
| Quote: | | I have the same problem, but with a streange difference... If i use version 4.42, and i point to some server it is all ok, with the 4.80 version, same server, I have this error... How is it possible that the difference of version could do this? |
Strange, we have not changed Service test method for a long time, since HostMonitor version 3. Connection procedures have not been changed as well.
Are you sure you have started version 4.42 and 4.80 on the same system in the same mode (service/application) under the same user account using the same settings?
>uwe112
| Quote: | | I have fixed the problem by connecting to the machines with dos-box and using the net use \\machine-name\folder-name..... |
Its solution, but we still don't know what problem is
You said HostMonitor works fine on another system. What is the difference between systems? Service Pack? Some updates?
Regards
Alex |
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