Cant get SMS to work

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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BoschmanIT
Posts: 35
Joined: Fri Jul 16, 2021 4:08 am

Cant get SMS to work

Post by BoschmanIT »

Hi all,

Today I connected a SMS modem to HM. The Modem is a Siemens ES75 (MC75i) and every time HM tries to send an SMS, wther manual by using the test function or from an action profile, there is an error in the AT commands.

Com port open .. Ok
GSM modem initialization .. Ok
Error: Cannot send message to MYPHONENUMBER. GSM modem error. ERROR was returned on AT command: AT+CMGS=152>0001000A81601877252300F1A0CDF27C1E3E974166F9BB0D42BEE7F4E6DB9DA6BFE52014FA3DA783C6E8B0FB5C2683E6F430BD3E4F2914D4F29C0E028140201D28999C8268305A441EA6A7DF20142F09F5A514CD321DFD26EB40C9E414042FCBCD6F793BEC1E9741285E12EA4B29A6F430BD3E07817420E79B0EA297E7F43259410CD3CB201008A403C572AFF79AFE92C16431104CA69BCD74
Com port close .. Ok
GSM modem deinitialization .. Ok

What could cause this?
KS-Soft
Posts: 12887
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
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Post by KS-Soft »

Hard to say, such devices do not provide good diagnostic data.
HostMonitor 12.98?
Have you tried Text mode?
Correct service center number specified?

Regards
Alex
BoschmanIT
Posts: 35
Joined: Fri Jul 16, 2021 4:08 am

Post by BoschmanIT »

HostMonitor 12.98? Yes
Have you tried Text mode? Yes
Correct service center number specified? Yes

But I found that if I enter the AT commands directly in the terminal of the modem they return an error so I think the AT commando needs to be formatted different somehow.
BoschmanIT
Posts: 35
Joined: Fri Jul 16, 2021 4:08 am

Post by BoschmanIT »

Don't ask me what I did but it works with all the default setting.
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