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HDD SMART test

 
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Prometheus



Joined: 09 Mar 2016
Posts: 60

PostPosted: Mon Oct 10, 2016 3:34 am    Post subject: HDD SMART test Reply with quote

Hi,

Recently we bought a new HP server with disk enclosure. I want to use the HDD S.M.A.R.T. test to monitor the disks in the disk enclosure. HostMonitor tells me the HDD S.M.A.R.T. test is Not Supported.

Can you tell my why it is not supported?

Greets,
Jeffrey Jaspers
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KS-Soft Europe



Joined: 16 May 2006
Posts: 2832

PostPosted: Mon Oct 10, 2016 5:21 am    Post subject: Reply with quote

What HostMonitor version do you use?
Do you want to use RMA agent to perform this test?
What RMA agent version and type (Active or Passive) do you use?
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Prometheus



Joined: 09 Mar 2016
Posts: 60

PostPosted: Mon Oct 10, 2016 5:27 am    Post subject: Reply with quote

Hi,

I use HM 10.30 and I don't use RMA. Should I use RMA for this test?
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KS-Soft Europe



Joined: 16 May 2006
Posts: 2832

PostPosted: Mon Oct 10, 2016 6:47 am    Post subject: Reply with quote

May we see test settings?
You may export test item settings into text file using menu File -> "Export to Text file"
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Prometheus



Joined: 09 Mar 2016
Posts: 60

PostPosted: Mon Oct 10, 2016 7:13 am    Post subject: Reply with quote

;-----------------------------------------------------------------------------
;- HostMonitor`s export/import file -
;- Generated by HostMonitor 10.30 at 10/10/2016 3:12:37 PM -
;- Source file: C:\ProgramData\HostMonitor\HM_File2.hml -
;- Generation mode: Selected_Tests -
;-----------------------------------------------------------------------------


; ------- Test #01 -------


Method = HddSMART
;--- Common properties ---
;DestFolder = Prometheus\DBA & SB\#Prometheus Intern\Servers\Fysiek\PRMBAC001.prom.nl\
Title = HDD Status (PRMBAC001.prom.nl)
Comment = HDD at PRMBAC001.prom.nl
RelatedURL =
NamePattern = HDD Status (%host%)
CmntPattern = HDD %object% at %host%
ScheduleMode= Regular
Schedule = Werkdagen - 8x5
Interval = 600
Alerts = Werkdagen - 8x5
ReverseAlert= No
UnknownIsBad= No
WarningIsBad= No
UseWarning = Yes
WarningExpr = ('%SuggestedSimpleStatus%'<>"UP")
UseCommonLog= Yes
PrivLogMode = Default
CommLogMode = Default
;--- Test specific properties ---
Host = PRMBAC001.prom.nl
DisplayMode = ReadErrors
MaxRelocated= 5
MaxPending = 5
MaxFailed = 1
MaxTimeouts = 10
MaxSpinupCnt= 2
MaxTemp = 60
MaxHours = 34000

;-----------------------------------------------------------------------------
; Exported 1 items
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KS-Soft



Joined: 03 Apr 2002
Posts: 12791
Location: USA

PostPosted: Mon Oct 10, 2016 12:57 pm    Post subject: Reply with quote

Not sure where do you see "not supported" message.
Could you please send screen shot to supoprt@ks-soft.net?

Regards
Alex
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Prometheus



Joined: 09 Mar 2016
Posts: 60

PostPosted: Tue Oct 11, 2016 12:35 am    Post subject: Reply with quote

I send you the screenshot.
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