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Prometheus
Joined: 09 Mar 2016 Posts: 60
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Posted: Mon Oct 10, 2016 3:34 am Post subject: HDD SMART test |
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Hi,
Recently we bought a new HP server with disk enclosure. I want to use the HDD S.M.A.R.T. test to monitor the disks in the disk enclosure. HostMonitor tells me the HDD S.M.A.R.T. test is Not Supported.
Can you tell my why it is not supported?
Greets,
Jeffrey Jaspers |
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KS-Soft Europe
Joined: 16 May 2006 Posts: 2832
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Posted: Mon Oct 10, 2016 5:21 am Post subject: |
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What HostMonitor version do you use?
Do you want to use RMA agent to perform this test?
What RMA agent version and type (Active or Passive) do you use? |
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Prometheus
Joined: 09 Mar 2016 Posts: 60
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Posted: Mon Oct 10, 2016 5:27 am Post subject: |
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Hi,
I use HM 10.30 and I don't use RMA. Should I use RMA for this test? |
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KS-Soft Europe
Joined: 16 May 2006 Posts: 2832
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Posted: Mon Oct 10, 2016 6:47 am Post subject: |
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May we see test settings?
You may export test item settings into text file using menu File -> "Export to Text file" |
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Prometheus
Joined: 09 Mar 2016 Posts: 60
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Posted: Mon Oct 10, 2016 7:13 am Post subject: |
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;-----------------------------------------------------------------------------
;- HostMonitor`s export/import file -
;- Generated by HostMonitor 10.30 at 10/10/2016 3:12:37 PM -
;- Source file: C:\ProgramData\HostMonitor\HM_File2.hml -
;- Generation mode: Selected_Tests -
;-----------------------------------------------------------------------------
; ------- Test #01 -------
Method = HddSMART
;--- Common properties ---
;DestFolder = Prometheus\DBA & SB\#Prometheus Intern\Servers\Fysiek\PRMBAC001.prom.nl\
Title = HDD Status (PRMBAC001.prom.nl)
Comment = HDD at PRMBAC001.prom.nl
RelatedURL =
NamePattern = HDD Status (%host%)
CmntPattern = HDD %object% at %host%
ScheduleMode= Regular
Schedule = Werkdagen - 8x5
Interval = 600
Alerts = Werkdagen - 8x5
ReverseAlert= No
UnknownIsBad= No
WarningIsBad= No
UseWarning = Yes
WarningExpr = ('%SuggestedSimpleStatus%'<>"UP")
UseCommonLog= Yes
PrivLogMode = Default
CommLogMode = Default
;--- Test specific properties ---
Host = PRMBAC001.prom.nl
DisplayMode = ReadErrors
MaxRelocated= 5
MaxPending = 5
MaxFailed = 1
MaxTimeouts = 10
MaxSpinupCnt= 2
MaxTemp = 60
MaxHours = 34000
;-----------------------------------------------------------------------------
; Exported 1 items |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12791 Location: USA
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Posted: Mon Oct 10, 2016 12:57 pm Post subject: |
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Not sure where do you see "not supported" message.
Could you please send screen shot to supoprt@ks-soft.net?
Regards
Alex |
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Prometheus
Joined: 09 Mar 2016 Posts: 60
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Posted: Tue Oct 11, 2016 12:35 am Post subject: |
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I send you the screenshot. |
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