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License Problem

 
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sys_admins



Joined: 15 Feb 2013
Posts: 1

PostPosted: Fri Feb 15, 2013 4:51 am    Post subject: License Problem Reply with quote

For years to use hm with an enterprise license with life time updates. Due to changes we now need more than the 10 provided agent licences. Therefor i bought yesterday an upgrade of 100 agents with life time updates. The new registration is accepted by HM but the tests still show "license limit" on the Web Interface. In HM it only says "Status: unknown".

We use HM 9.40. Could you give me any assistance?
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KS-Soft



Joined: 03 Apr 2002
Posts: 11782
Location: USA

PostPosted: Fri Feb 15, 2013 6:45 am    Post subject: Reply with quote

Please send request to sales@ks-soft.net, provide your registration name or order number

Regards
Alex
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