check File Size

budetmail · Joined: 26 Mar 2012 Posts: 14

Hi
I am using Hostmonitore 9.10
I need to create Test that is checking file size on remote server with admin share
Like: \\Servername\M$\foldername\foldername\filename
I choose the test: Folder / File Size
When I insert the path into the Folder/file line or pressing the Browse icon
I see only local drives and folders (on hostmonitor server)
From Hostmonitor server I get full access to tested path and check this from
Start/run

Looking for some help

Regards
Michael

KS-Soft · Joined: 03 Apr 2002 Posts: 10398 Location: USA

HostMonitor is started as service? Application?
Have you specified admin account for target server using Connection Manager (menu Profiles->Conection Manager)?

Regards
Alex

budetmail · Joined: 26 Mar 2012 Posts: 14

Hi
HostMonitor is started as service
yes I Have specified admin account for target server using Connection Manager (menu Profiles->Conection Manager).
I logged in to the server with the same user (that is hostmonitor service running) domain admin.

Regards

KS-Soft · Joined: 03 Apr 2002 Posts: 10398 Location: USA

Do you see any errors in Connection Manager log (check if logging is enabled)?
Errors in NT Event Log (Security log) on target system?

Regards
Alex

budetmail · Joined: 26 Mar 2012 Posts: 14

Yes log file is configured

No errors in log file
No errors on target server event viewer

If I mapping network drive to target server:
Style net use F: \\TargetServer\sharename
And want to use this drive letter in the test, the drive is not visible.
Only local drive C:\
I need agent on Target server for this test?

Regards

KS-Soft · Joined: 03 Apr 2002 Posts: 10398 Location: USA

We found mistake in our code

If this test is not critical for you, we plan to release new version on Monday.

budetmail · Joined: 26 Mar 2012 Posts: 14

Hi
Thanks for quick response
No problem to wait for the patch for this test.
I will use this test for check daily the Exchange DB file size.
Please Update me when possible to update.

Regards
Michael

KS-Soft · Joined: 03 Apr 2002 Posts: 10398 Location: USA

It will be new release, version 9.16

Regards
Alex

budetmail · Joined: 26 Mar 2012 Posts: 14

Hi successfully upgrade to 9.16
The problem still exist
Not possible to configure file size test on remote server
See only local drive.
I logged on with he same account that service is run.

Regards

KS-Soft · Joined: 03 Apr 2002 Posts: 10398 Location: USA

==========
Of course, service does not have access to mapped drive (its for user only).
==========
Are you still trying to use mapped drive for the test?

Regards
Alex

budetmail · Joined: 26 Mar 2012 Posts: 14

Hi
No I am not using the map drive.
Just say for your information
that I am logged on into the server with the same user that service run.
When I press the browse button I see only local drives.
Is it possible do check file size on remote server?
I yes how to config it.

Regards

KS-Soft · Joined: 03 Apr 2002 Posts: 10398 Location: USA

budetmail · Joined: 26 Mar 2012 Posts: 14

Hi
Service Account that running the service is administrator on remote server
All tests I am using on remote servers are working ok with no permissions problems,
and without agents on remote servers. Examples of test on remote server:
Service test
Dhcp tests
Dns tests
Wmi tests
http test
Event viewer

Regards

KS-Soft · Joined: 03 Apr 2002 Posts: 10398 Location: USA

Can you create some other disk share on target system that can be accessible with this account?

Regards
Alex

budetmail · Joined: 26 Mar 2012 Posts: 14

Hi

I create "Temp$" share on target server "Systeam"
I add the path to the new test: \\systeam\temp$\file.txt
The test status is unknown
If I run this unc from hostmonitor server (start /run /enter)
I see the content of the folder
This test support remote path or only local ?

Regards