Win32 error #1727 for service test

Thore · Post by **Thore** » Fri Dec 09, 2011 3:18 am

Hi all

Since few days I'm having really trouble with all (164) of my service tests. The bahaviour is as follows.
- Test failes totally with error Win32 error #1727
- Broad reply values from 7ms - 371722ms
The test scheduling is every 5 mins and there is no difference for servers in same LAN segment or in others connected via MPLS and IPsec.I don't use any Agents and the HostMon Service user as access to all servers. Also some other tests like UNC are taking a little longer since normal.
Thanks for any feedback.

Regards
Thorre

Thore · Post by **Thore** » Fri Dec 09, 2011 5:22 am

SInce I get more and more trouble I have desabled most of the service test. THe funny thing is that I still get mail via the attached action profile. But I have removed the action profile from the test and the test is also disabled. And when I check the Test Info Triggered Action tab I can't find anything about a sent mail to me.
So I decided to enter a SMTP server which not exists but I still get mail. That's really strange, isn't it?
What else could cause such a behaviour....?
Thanks you for any ideas etc.

Regards
Thore

KS-Soft · Post by **KS-Soft** » Fri Dec 09, 2011 5:42 am

Win32 error #1727 means - The remote procedure call failed and did not execute.
Probably caused by firewall or antivirus monitors.

What Windows do you use?
Service pack?
Do you have installed some antivirus monitors, personal firewall, content monitoring software? Non stanard winsock components?

You may check the following articles for more information http://support.microsoft.com/kb/911799

How to configure RPC dynamic port allocation to work with firewalls
http://support.microsoft.com/kb/154596

The default dynamic port range for TCP/IP has changed in Windows Vista and in Windows Server 2008:
http://support.microsoft.com/kb/929851

Regards
Alex

KS-Soft · Post by **KS-Soft** » Fri Dec 09, 2011 5:45 am

THe funny thing is that I still get mail via the attached action profile. But I have removed the action profile from the test and the test is also disabled. And when I check the Test Info Triggered Action tab I can't find anything about a sent mail to me.

Normally this happens when you start 2 instances of HostMonitor and forget about one of them.
E.g. you started HostMonitor as service, then you start HostMonitor application that warns you about HostMonitor service and recommends you to stop service before starting application. If you ignore such warning and start 2nd instance, you will have problems like these.

How many hostmon.exe processes listed on the system?

Regards
Alex