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wchildress
Joined: 15 Oct 2002 Posts: 23
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Posted: Wed Jul 29, 2009 1:45 pm Post subject: Webservice transmisson error after 8.14 upgrade |
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After upgrading to 8.14 when HM is running as service I cannot connect to the webservice. Webservice works if HM is running as app.
Error msg:
Transmission error (Web Service <-> HostMonitor): "Connection error" |
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wchildress
Joined: 15 Oct 2002 Posts: 23
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Posted: Wed Jul 29, 2009 1:55 pm Post subject: |
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netstat -nao | find "1054" only returns data when HM is running as app. |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12795 Location: USA
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Posted: Wed Jul 29, 2009 2:00 pm Post subject: |
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So, HostMonitor cannot open port for listening when it is started as service on server startup?
I assume you may see error like 'RCI Error: cannot open port 1054. Probably port in use' in system log?
I don't think its related to update. Other people had such problem every year.
And its not a bug at all. Just some 3rd party software that is using this port as well. Probably some application uses this port on startup, then it closes the port.
Solution? Its pretty easy to reconfigure HostMonitor, RCC and Web Service to use some other TCP port, e.g. 5054
Regards
Alex |
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wchildress
Joined: 15 Oct 2002 Posts: 23
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Posted: Wed Jul 29, 2009 2:11 pm Post subject: when in doubt kick it out |
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as usual with windows a restart fixed it. A winsock reset failed but error message instructed to reboot. Fixed both of my servers. Sorry to waste your time. I should have known.
Thanks for you quick response as usual.
Will |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12795 Location: USA
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Posted: Wed Jul 29, 2009 2:12 pm Post subject: |
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No problem
Regards
Alex |
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