Text Log test failure after upgrade to HM 8.06

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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stesan100
Posts: 5
Joined: Thu Jun 18, 2009 12:50 am

Text Log test failure after upgrade to HM 8.06

Post by stesan100 »

I upgraded to HM 8.06 a few days back, and since then all of my passive-RMA Text Log tests return a status of Unknown. The Reply value is

RMA: 500 - Unknown command "TEST-TextLog2"

Any ideas? Do I need to do RMA updates (or full HM installs) on all of my remote servers?

Thanks for any suggestions -
Steve Sanford
stesan100
Posts: 5
Joined: Thu Jun 18, 2009 12:50 am

Solution

Post by stesan100 »

Never mind ... the RMA version listed on my remote Windows machines was 3.84, listed as 'operable'. I updated to the 3.96 that came along with HM 8.06, and surprise! text log tests ran normally again.
KS-Soft
Posts: 12821
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
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Post by KS-Soft »

Yes, that's common mistake - use software components from different packages like RMA from package version 6.00, HostMonitor version 8.02 and RCC from package version 7.70.
Please use ALL components from the same package.

Regards
Alex
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