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Super Support !! -> Solution oriented discussions

 
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Robert_in_MTL



Joined: 20 Jun 2006
Posts: 226
Location: Montreal, Quebec

PostPosted: Fri Dec 28, 2007 10:31 am    Post subject: Super Support !! -> Solution oriented discussions Reply with quote

Support is very , I mean VERY good.

Discussions are solution oriented and end up in a rapid problem resolution!

Responses are very fast in the forum, this helps a lot for problem discussions and resolution.

It feels like you are uncomfortable knowing someone is having a problem with your software -> you want to fix it quick.

Your company is reliable and I truly feel that I can rely on your knowledge and expertise to ensure success to my company's projects when your software in implicated.

Thank you for your dedication. To say it in simple words: it is greatly appreciated.

Please don't sell your company to any majors like Microsoft or others, they will ruin everything.

(Next time I drive down to Virginia, I will try to stop at your office and shake hands with you! )


Last edited by Robert_in_MTL on Thu Apr 10, 2008 7:27 am; edited 1 time in total
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KS-Soft



Joined: 03 Apr 2002
Posts: 11687
Location: USA

PostPosted: Mon Jan 07, 2008 11:32 am    Post subject: Reply with quote

Thank you.
I cannot predict the future but we do not plan to sell our company

Regards
Alex
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