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cpuckey
Joined: 15 Feb 2006
Posts: 2
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 Posted: Mon Apr 03, 2006 7:09 pm Post subject: Problems with HM Webservice |
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I am running HM webservice ver 2.52.
I cannot log on locally or remotely to the webservice. I have tried with the app and the service either way I am prompted for credentials but none of the accounts I have set up work. The error I get is:
Error #401: Unauthorized
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Access restricted.
Server is Windows 2003 Standard Sp1.
When I try to connect I see the active connection change but cannot get in. What am I missing? |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12795
Location: USA
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cpuckey
Joined: 15 Feb 2006
Posts: 2
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| Posted: Tue Apr 04, 2006 1:30 pm Post subject: Thanks for the response |
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I did set up several accounts and can connect to all of them using RCC. It is just the web piece that is not working.
Thanks,
Chris |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12795
Location: USA
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| Posted: Tue Apr 04, 2006 2:58 pm Post subject: |
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Web Service is started on the same system where you have tried RCC? Web Service and HostMonitor running on the same system?
Could you send several screen shots to support@ks-soft.net?
Regards
Alex |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12795
Location: USA
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| Posted: Thu Apr 06, 2006 5:58 pm Post subject: |
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Problem solved, it was configuration problem 
Regards
Alex |
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