Tests unknown but Host is alive

cybernanny · Joined: 15 Mar 2005 Posts: 3 Location: Germany

Hey Guys,

i have i big poblem.
I implementing a lot of several test for one of my servers.
I works for month very well, but suddenly the test a now in
"Unknown" status.
Only one test is in function. The Alive-Ping test.
The RMA-Agent work very well. The connection ist accepting.
The attitudes were not changed.
Have anyone an idea what is occur?

Greetz
Nanny

KS-Soft · Joined: 03 Apr 2002 Posts: 12795 Location: USA

As usualy we need more information:
- HostMonitor version?
- RMA version?
- Windows version?
- Service Pack?
- What test method(s) does not work?
- Test that does not work performed by RMA or HostMonitor?
- RMA started as service or application?
- HostMonitor started as service or application?
- What account is used to start RMA and HostMonitor?
- Status is "Unknown". What shows "Reply" field?

Regards
Alex