RMA test not functioning

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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MarcelMossel
Posts: 3
Joined: Fri Feb 25, 2005 5:54 am
Location: Delft, Netherlands
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RMA test not functioning

Post by MarcelMossel »

Hi,

I am evaluating Host Monitor. In my test network I have 2 Windows 2003 servers (EN, SP0) and a Windows XP pc (NL, SP1):

server 1: host monitor 4.86
server 2: RMA agent 2.02
pc : monitored system

If I start HostMonitor on server 2 itself the test via RMA works fine.
On server 1 I can connect (get info) to the agent on server 2.
If I try to perform a test from server 1 via RMA on server 2 I get the result "not tested". I looked with a sniffer and there is no network traffic what so ever if I click on "refresh selected test"
KS-Soft
Posts: 12821
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
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Post by KS-Soft »

"not tested" means test was not performed. Its possible in 3 cases:
1) you have stopped monitoring. Solution: click on "Start" button in toolbar
2) you have created more test items than allowed by your license. You need to change license or remove some test items
3) you have created many test items with short time interval, HostMonitor does not have time to perform all tests. Use "Estimate load" dialog to check configuration (menu View -> Estimate load)

Regards
Alex
MarcelMossel
Posts: 3
Joined: Fri Feb 25, 2005 5:54 am
Location: Delft, Netherlands
Contact:

Solved

Post by MarcelMossel »

It is no. 1. I must have clicked on "stop monitoring" by accident. Because all other tests remembered and showed the last result I did not notice that monitoring had stopped. :oops:
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