All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
Anyway, we found the problem. The firmware in our unit doesn't support snmp
HostMonitor does not use SNMP protocol to check Model E device, HostMonitor uses HTTP protocol.
But I found the problem, model E4 works a little different then previous versions.
Problem will be fixed in next version of HostMonitor...