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Trap Watcher
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Guenter Matthaeus



Joined: 09 Sep 2003
Posts: 12

PostPosted: Thu Aug 12, 2004 8:32 am    Post subject: Trap Watcher Reply with quote

I want to check all Trap events on a machine. Setting is UDP Port 162
Setup Filter... is set for all options 2Any"
message contains OID> is unmarked.
Click on Start i get the message:
Listen error: Error 10013 in function Bind Permission denied

Could anybody help me
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KS-Soft



Joined: 03 Apr 2002
Posts: 11761
Location: USA

PostPosted: Thu Aug 12, 2004 9:50 am    Post subject: Reply with quote

Looks like some other application already uses port 162 with exclusive access. Probably you already started some SNMP console...

Regards
Alex
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Guenter Matthaeus



Joined: 09 Sep 2003
Posts: 12

PostPosted: Thu Aug 12, 2004 11:54 pm    Post subject: Correct Reply with quote

There is FSC Serverview running. Because we have a problem with Traps Authentication we want to see which other process/application is sending traps to our ServerView Server. Serverview is working corrct, so we get critical errors and so on. But a lot of machines are sending traps like
snmputil: Generic trap: 4 ("AUTHFAILURE") enterprise=1.3.6.1.4.1.311.1.1.3.1.2
from -> IPAdress
So the error pipe is filled and the critical errors are senden with delay of 15 to 30 minutes.
I'm not a network specialist and I thought with IP Tools I can look where are the traps from. On the the same machine where IP tools are running, Serverviev and Advanced Host Monitor are running.
Ideas welcom
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KS-Soft



Joined: 03 Apr 2002
Posts: 11761
Location: USA

PostPosted: Fri Aug 13, 2004 12:23 pm    Post subject: Reply with quote

Try to start IP-Tools before ServerView. IP-Tools does not use port in exclusive mode, may be both applications will work...

Regards
Alex
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Guenter Matthaeus



Joined: 09 Sep 2003
Posts: 12

PostPosted: Mon Aug 16, 2004 4:22 am    Post subject: Reply with quote

The failure was a configuration problem of the snmp service. Because of security, I've configured the Snmp service only to take sbmp events from one special host. For this configuration you must also add "localhost" to the list of allowed servers.
But there is another problem now : After installing IP Tools. Hostmonitor sends notification mails and reports twice instead one time. We haven't made any changes in Hostmon, but for example our daily report, with all bad, unknown and disabled servers, every day at 06:00 is sended twice to the admins.
I've deinstalled IP Tools and rebooted the Server but the problem is still the same.
Our second Hostmon Server (redundancy with the same tests) is working as all the days before.
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KS-Soft



Joined: 03 Apr 2002
Posts: 11761
Location: USA

PostPosted: Mon Aug 16, 2004 11:45 am    Post subject: Reply with quote

This problem cannot be related to IP-Tools. Looks like you have started 2 instances of HostMonitor. May be one instance runs as service another runs as application?

Quote:
Our second Hostmon Server (redundancy with the same tests) is working as all the days before


So, you have 2 instances of HostMonitor? That's why you have 2 sets of alerts.

Regards
Alex
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Guenter Matthaeus



Joined: 09 Sep 2003
Posts: 12

PostPosted: Tue Aug 17, 2004 12:41 am    Post subject: definitly not Reply with quote

that was my first thought,
but looking with task manager threre is only one process hostmon running.
restarted the server, doesn't matter. this morning I've got 3 daily reports.
but from only our two servers
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KS-Soft



Joined: 03 Apr 2002
Posts: 11761
Location: USA

PostPosted: Tue Aug 17, 2004 11:49 am    Post subject: Reply with quote

H'm...
How you configured HostMonitor to send daily reports? Using Scheduler and "on the schedule" actions? Or using action profile assigned to some test? What version of HostMonitor do you use?

Regards
Alex
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Guenter Matthaeus



Joined: 09 Sep 2003
Posts: 12

PostPosted: Wed Aug 18, 2004 12:20 am    Post subject: Reply with quote

Last question first
Yesterday I upgraded to version 4.60 but doesn't help.
I use action profile which generate reports for root and all folders and subfolders. Under options - schedule I have defintly one schedule>every day at 06:00 sending mail with attached report for all servers are bad, disabled or unknown.
I will look if I can find differences between our two servers in settings
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KS-Soft



Joined: 03 Apr 2002
Posts: 11761
Location: USA

PostPosted: Wed Aug 18, 2004 11:13 am    Post subject: Reply with quote

Quote:
I use action profile which generate reports for root and all folders and subfolders.


Probably I know where problem is. Do you use "Execute action profile when complete" on the Reports page in the Options dialog?
If yes, profile started by Scheduler AND actions executed after reports generated. To correct the problem unmark option on Reports page.

Regards
Alex
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Guenter Matthaeus



Joined: 09 Sep 2003
Posts: 12

PostPosted: Thu Aug 19, 2004 2:04 am    Post subject: sorry Alex Reply with quote

I take a look for the option, but it's unmarked.
Just for information, all events from the one server are reported twice
so for example if I stop and start a service on a server I get the down mail and the up mail twice from the buggy server
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KS-Soft



Joined: 03 Apr 2002
Posts: 11761
Location: USA

PostPosted: Thu Aug 19, 2004 12:58 pm    Post subject: Reply with quote

Could you please send your settings for testing (support@ks-soft.net)? We need HML file with tests, all *.LST files and hostmon.ini file.

Regards
Alex
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Guenter Matthaeus



Joined: 09 Sep 2003
Posts: 12

PostPosted: Tue Aug 24, 2004 12:59 am    Post subject: Magic Reply with quote

Because the problem seems to be very magic, and we can not find any failure in the configuration, we will deploy the HostMonitor Server new. I will take us less time than discovering the magic problem
Thanks a lot for supporting and keep on with Hostmon
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KS-Soft



Joined: 03 Apr 2002
Posts: 11761
Location: USA

PostPosted: Tue Aug 24, 2004 12:04 pm    Post subject: Reply with quote

Have one idea... Do you receive all alerts twice? Or you just receiving more "good" alerts than "bad" alerts?

Regards
Alex
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Guenter Matthaeus



Joined: 09 Sep 2003
Posts: 12

PostPosted: Wed Aug 25, 2004 12:47 am    Post subject: No problem at the moment Reply with quote


I've deployed the Server new, an at the moment I enjoy my first coffee.
Ok, without joke. I've got all alerts, reports twice. Good alerts and bad alerts.
I will not spend more time looking for a problem that is solved.
Alex thanks a lot for supporting and have a good time.
My next call will come
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