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Windows Server 2003 and SNMP error (access violation...)

 
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KS-Soft



Joined: 03 Apr 2002
Posts: 10943
Location: USA

PostPosted: Mon Apr 05, 2004 4:24 pm    Post subject: Windows Server 2003 and SNMP error (access violation...) Reply with quote

If you are running HostMonitor on Windows Server 2003, "SNMP" and "Traffic Monitor" tests may fail with "access violation" error.

Error produced by mgmtapi.dll. Windows 2000 had this error but Microsoft fixed problem in Windows 2000 SP2.
http://support.microsoft.com/default.aspx?scid=kb;en-us;271355
Looks like Microsoft made the same mistake in Windows Server 2003.
Unfortunately Service Pack for Server 2003 is not available yet

Possible workaround:
1) You can try to copy mgmtapi.dll from Windows XP or Windows 2000 SP4 system. We cannot guarantee everything will be perfect, but our test system after this replacement works fine. Several customers made the same replacement, system works fine.

2) You may setup HostMonitor (version 4.42+) to perform SNMP test using RMA (version 1.18+). RMA does not use mgmtapi.dll and can perform test correctly even on Windows Server 2003

Regards
Alex
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KS-Soft



Joined: 03 Apr 2002
Posts: 10943
Location: USA

PostPosted: Wed Jun 29, 2005 5:24 pm    Post subject: Reply with quote

According to Microsoft this problem fixed in Windows 2003 SP1
http://support.microsoft.com/default.aspx?scid=kb;en-us;824721

Hotfix available at http://support.microsoft.com/default.aspx?scid=kb;en-us;834115

Regards
Alex
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