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colstripcom
Joined: 27 Sep 2004 Posts: 31
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Posted: Tue Mar 22, 2005 9:37 pm Post subject: Unable to open Log in Log Analyzer |
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I am unable to open our current month log file, I get an I/O error 32. The log file is about 2.5 gigs. The reason why the log file is so large because We need to keep record of every test and its results. This is for SLA. Thoughts? |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12806 Location: USA
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Posted: Wed Mar 23, 2005 11:57 am Post subject: |
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I/O error 32 means "The process cannot access the file because it is being used by another process".
Any other program uses this log file (except HostMonitor)?
Regards
Alex |
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colstripcom
Joined: 27 Sep 2004 Posts: 31
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Posted: Tue Mar 29, 2005 8:04 am Post subject: |
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No other file uses it... besides the web service I guess.. Is it possible because the file is so big it can not be opened? |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12806 Location: USA
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Posted: Tue Mar 29, 2005 12:35 pm Post subject: |
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Web Service does not use log files. Only 2 applications from Advanced Host Monitor package use log files: HostMonitor and Log Analyzer.
HostMonitor does not lock log file for reading, so it should not be a problem. Log Analyzer does not lock log file at all.
I though it could be some 3rd party application... Could you try to restart server?
Regards
Alex |
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colstripcom
Joined: 27 Sep 2004 Posts: 31
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Posted: Wed Mar 30, 2005 6:37 am Post subject: |
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Following the server reboot, I go into HM right click a test and go to Statistics. The Log Analyzer opens up and the I/O error 32 message appears. |
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colstripcom
Joined: 27 Sep 2004 Posts: 31
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Posted: Wed Mar 30, 2005 6:43 am Post subject: |
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Other thing I notice is in HM I have set to show in the quick log the results of everytest. When I try to scroll down the list it only shows about 10 tests then the bottom of HM there is a message that says:
Error: Cannot open log file "E:\program Files\HostMonitor4\Logs\032005-log.htm"
Current size of log file is 2.1gb
The machine I am using is a Dual 500 PIII with 512RAM |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12806 Location: USA
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Posted: Wed Mar 30, 2005 10:31 am Post subject: |
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Can you open this file by any other program? Text editor? Web browser?
Could you check file system for errors?
Regards
Alex |
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Thomas
Joined: 26 Mar 2005 Posts: 13
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Posted: Wed Mar 30, 2005 1:08 pm Post subject: Look in your temp directory... |
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Delete everything in your C:\Documents and Settings\<username>\Local Settings\Temp directory. - the directory may be hidden so make sure you can view hidden files (tools|folder options|view).
Do that, then try to read the log again.
Thanks,
Thomas |
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