Webinterface Quicklog error

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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ehaadmin
Posts: 5
Joined: Thu Jan 20, 2005 6:39 am

Webinterface Quicklog error

Post by ehaadmin »

Hi!

When i want to check the Quicklog over the Webinterface i get the Errormessage: "Unknown response format"

Hostmonitor Version: 4.86
WinXP Pro SP1, IE6

Greetings
KS-Soft
Posts: 12887
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
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Post by KS-Soft »

Theoretically it could happen when new Web Service connects to old version of HostMonitor.
May be you have several versions installed? What version do you see on the top of the web page?

Regards
Alex
ehaadmin
Posts: 5
Joined: Thu Jan 20, 2005 6:39 am

Post by ehaadmin »

Its only Advanced Host Monitor v 4.86 installed
KS-Soft
Posts: 12887
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

And Web Service is 2.0? May be you have upgraded HostMonitor but still have old Web Service?
ehaadmin
Posts: 5
Joined: Thu Jan 20, 2005 6:39 am

Post by ehaadmin »

Yes, its WebService Version 2.00
You may have an idea, whats this problem about?

Thx
KS-Soft
Posts: 12887
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

I already checked source codes and tested HostMonitor-WebService on all of our systems. Cannot find anything wrong :(

Could you try to restart HostMonitor/server?
If this will not help, please send HML file with tests and hostmon.ini file to support@ks-soft.net

Regards
Alex
KS-Soft
Posts: 12887
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

Thank you for the files. I was able to reproduce error and found mistake. It will be fixed in next version (I hope Beta version will be available next week)

Regards
Alex
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