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joshea
Joined: 23 Mar 2004
Posts: 4
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 Posted: Tue Mar 23, 2004 10:36 am Post subject: New version 440c |
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I have an enterprise license with "lifetime upgrades". How do I get the registration key for the new version 4.40c?
I'm also having problems reading my old log in Log Analyzer due to a time format change. Is there an easy way to correct this?
Thanks,
Jim O'Shea
USDOT/NHTSA/NRD |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12802
Location: USA
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| Posted: Tue Mar 23, 2004 11:29 am Post subject: |
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| Quote: | | I have an enterprise license with "lifetime upgrades". How do I get the registration key for the new version 4.40c? |
Please, send request to sales@ks-soft.net, provide your registration name or order number.
We will not publish your registration codes in the forum.
| Quote: | | I'm also having problems reading my old log in Log Analyzer due to a time format change. Is there an easy way to correct this? |
What version of Log analyzer do you use? Format of the log? What version of HostMonitor produced this log?
Regards
Alex |
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joshea
Joined: 23 Mar 2004
Posts: 4
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| Posted: Tue Mar 23, 2004 11:54 am Post subject: Log Analyzer |
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The Log Analyzer version shows as ve. 4.03 from within HostMonitor 4.40c. The log was generated using, I believe, version 3.19.
When looking at the actual file the notice difference is in the inclusion of the following info:
KSFD-22032004150200--
That is, the old file, first line of record has:
<td bgcolor="#FFFFFF" nowrap valign="top" align="center"> <font color=#000000><!--KSIM-->3/1/2004 12:03:01 AM<!--KSIM--></font> </td>
The new file, first line of record has:
<td bgcolor="#FFFFFF" nowrap valign="top" align="center"> <font color=#000000><!--KSIM--><!--KSFD-22032004153728-->3/22/2004 3:37:28 PM<!--KSIM--></font> </td>
Let me know what I can do.
Thanks |
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joshea
Joined: 23 Mar 2004
Posts: 4
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| Posted: Tue Mar 23, 2004 12:06 pm Post subject: Failure notice sending to sales@ks-soft.net |
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Also, I continue having problems sending mail to ks-soft (which is why I'm using the forum to request registration. I continue getting a failure message with the following header info:
| Quote: | Hi. This is the qmail-send program at mail-da-2.dns-solutions.net.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.
<sales@ks-soft.net>:
Syntax error: Unterminated quoted string |
I can try another email account if that helps. |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12802
Location: USA
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| Posted: Tue Mar 23, 2004 1:44 pm Post subject: |
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| Quote: | | The log was generated using, I believe, version 3.19. |
3.19? In this case you should restore system date format or set "Use fixed date&time format" option. Option located on Interface page in the Options dialog (Log Analyzer's Options dialog)
| Quote: | | When looking at the actual file the notice difference is in the inclusion of the following info: |
Its not a problem. Log Analyzer 4 can work with old and with new files. But problem with date format may appear when you analyze old files. So, mark "Use fixed date&time format" option and setup date format that you used before
| Quote: | | I can try another email account if that helps. |
We have received your e-mail. New registration codes have been sent to your e-mail address.
Regards
Alex |
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joshea
Joined: 23 Mar 2004
Posts: 4
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| Posted: Tue Mar 23, 2004 2:24 pm Post subject: It Works! |
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| Thanks for your help. Didn't notice the date format change. |
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