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KS-Soft
Joined: 03 Apr 2002
Posts: 12795
Location: USA
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 Posted: Tue Oct 13, 2015 5:02 am Post subject: |
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Just provide external IP address or hostname and make sure firewall does not block connection to port 443
Regards
Alex |
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RogerSpraggon
Joined: 19 Mar 2012
Posts: 59
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| Posted: Tue Oct 13, 2015 3:41 pm Post subject: |
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| Our Host Monitor server is not directly accessible through firewall; we would need to define an external IP address for it and then a NAT rule through our firewall |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12795
Location: USA
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| Posted: Tue Oct 13, 2015 4:19 pm Post subject: |
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We don't need access to HostMonitor server.
Target server - the one you are trying to check.
Regards
Alex |
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RogerSpraggon
Joined: 19 Mar 2012
Posts: 59
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| Posted: Tue Oct 13, 2015 4:34 pm Post subject: |
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Again, no direct access.
if you use 210.215.138.196 it will take you to our proxy ADFS servers in our DMZ which then communicate with our internal ADFS servers that I am trying to certificate test; if I try to test our proxy AFS servers is still have a similar issue; will e-mail screen shot |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12795
Location: USA
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| Posted: Wed Oct 14, 2015 8:50 am Post subject: |
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Your server drops connection when HostMonitor tries to establish secure connection (even helo command not accepted)
Regards
Alex |
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sysadmber
Joined: 08 Dec 2015
Posts: 50
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| Posted: Thu Dec 10, 2015 4:31 am Post subject: |
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Since update from hm 9.90 to 10.00 we face the same problem.
As are workaround i tested to use an agent instead but the result is:
"RMA: 301 - Cannot load SSL engine. Openssl libraries are required".
After this message i updated the rma and placed the openssl binaries from hm installation folder in rma dir.
libeay32.dll - 1.362.432 Byte 12.06.2015 Version 1.0.2c
ssleay32.dll - 357.888 Byte 12.06.2015 Version 1.0.2c
The error persists.
The test is for an internal and an external system. If you want the URI of the external system i can give it to you via PM. |
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KS-Soft Europe
Joined: 16 May 2006
Posts: 2832
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| Posted: Thu Dec 10, 2015 10:24 am Post subject: |
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Open SSL Libraries version is correct.
Please send host/port for your external system to support@ks-soft.net |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12795
Location: USA
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RogerSpraggon
Joined: 19 Mar 2012
Posts: 59
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| Posted: Wed Jan 27, 2016 4:30 pm Post subject: Error: SSL cannot be initialized keeeps coming back |
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Unknown Error: SSL cannot be initialized. WSAStartup cannot function at this time because the underlying system it uses to provide network services is currently unavailable.
The above has started to come back on 3 of our systems (Barracuda Message Archiver Appliance, Barracuda Spam and Virus Firewall Appliance, and one of our IIS servers.
I can get it to go away by "reversing test"; refreshing test; un-reversing and refreshing test again but it comes back within a day. |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12795
Location: USA
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| Posted: Wed Jan 27, 2016 5:12 pm Post subject: |
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HostMonitor version?
>I can get it to go away by "reversing test"; refreshing test;
I don't see how "reverse alert" option can be related. I think simple refresh will work exactly the same way
Regards
Alex
Last edited by KS-Soft on Thu Jan 28, 2016 9:39 am; edited 1 time in total |
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RogerSpraggon
Joined: 19 Mar 2012
Posts: 59
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| Posted: Wed Jan 27, 2016 6:15 pm Post subject: Refesh does not work |
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| I know it seems odd but refresh doesn't work; reverse test returns "bad" and then un-reversing returns good |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12795
Location: USA
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| Posted: Thu Jan 28, 2016 9:39 am Post subject: |
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| HostMonitor version? |
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RogerSpraggon
Joined: 19 Mar 2012
Posts: 59
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| Posted: Thu Jan 28, 2016 3:15 pm Post subject: |
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| 9.96 |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12795
Location: USA
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| Posted: Fri Jan 29, 2016 1:28 pm Post subject: |
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Can you install 10.08?
Regards
Alex |
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RogerSpraggon
Joined: 19 Mar 2012
Posts: 59
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| Posted: Sun Jan 31, 2016 4:03 pm Post subject: |
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| Have installed 10.08; will watch over next couple of days to see what happens |
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