View previous topic :: View next topic |
Author |
Message |
johnm
Joined: 01 Apr 2005 Posts: 117
|
Posted: Wed Aug 06, 2014 9:52 am Post subject: count files byte size issue |
|
|
Hi, I have a count files test using "Count files bigger than" and need to set it to 5GB (5192000000) but on save & reopen the bytes value goes back to 1.
1024000000 works
2048000000 works
3072000000 and higher does not save.
Is there a limit in byte value or is this a bug?
I've tried via RCC and also in main program on server. Same result.
Thanks... |
|
Back to top |
|
|
KS-Soft
Joined: 03 Apr 2002 Posts: 12817 Location: USA
|
Posted: Wed Aug 06, 2014 11:14 am Post subject: |
|
|
Yes, there is 2GB limit.
Probably we can add Bytes/KB/MB/GB switch...
Regards
Alex |
|
Back to top |
|
|
johnm
Joined: 01 Apr 2005 Posts: 117
|
Posted: Wed Aug 06, 2014 11:25 am Post subject: |
|
|
Ok Alex. Will you add any time soon? |
|
Back to top |
|
|
KS-Soft
Joined: 03 Apr 2002 Posts: 12817 Location: USA
|
Posted: Thu Aug 07, 2014 5:47 am Post subject: |
|
|
We started work on version 10 but it will not be released soon.
If you need this option, we can provide some unofficial update... what version of HostMonitor do you use?
Regards
Alex |
|
Back to top |
|
|
KS-Soft
Joined: 03 Apr 2002 Posts: 12817 Location: USA
|
Posted: Fri Aug 08, 2014 2:30 pm Post subject: |
|
|
if you are using version 9.90, we can provide update with new option.
Regards
Alex |
|
Back to top |
|
|
johnm
Joined: 01 Apr 2005 Posts: 117
|
Posted: Wed Oct 01, 2014 1:38 pm Post subject: |
|
|
Alex, I only just saw your last response about including this option in 9.90. I would appreciate that very much.
How soon would you expect to have it ready? |
|
Back to top |
|
|
KS-Soft
Joined: 03 Apr 2002 Posts: 12817 Location: USA
|
Posted: Wed Oct 01, 2014 1:44 pm Post subject: |
|
|
Probably tomorrow
Regards
Alex |
|
Back to top |
|
|
johnm
Joined: 01 Apr 2005 Posts: 117
|
Posted: Wed Oct 01, 2014 1:48 pm Post subject: |
|
|
awesome, thanks! |
|
Back to top |
|
|
KS-Soft
Joined: 03 Apr 2002 Posts: 12817 Location: USA
|
Posted: Wed Oct 01, 2014 3:17 pm Post subject: |
|
|
Could you please send e-mail to support@ks-soft.net and provide your order number and/or registration name?
Regards
Alex |
|
Back to top |
|
|
johnm
Joined: 01 Apr 2005 Posts: 117
|
Posted: Wed Oct 01, 2014 3:26 pm Post subject: |
|
|
done, sent a screen shot of the entire invoice with order number. |
|
Back to top |
|
|
johnm
Joined: 01 Apr 2005 Posts: 117
|
Posted: Wed Apr 08, 2015 2:13 pm Post subject: |
|
|
Alex, I applied this update back in october and then probably got sidetracked with some other important stuff. Anyway, it seems that the problem has changed a bit and throws an RMA error.
If I set the "Count files bigger than" to higher than 2GB, it errors with "RMA: 501: Wrong Parameter".
My Hostmon.exe is 9.92.1.1150
My RCC.exe is 4.92.1.477
Thanks and sorry for posting in the announcements. I thought it was appropriate for asking about why no further updates.
[/img] |
|
Back to top |
|
|
KS-Soft
Joined: 03 Apr 2002 Posts: 12817 Location: USA
|
Posted: Wed Apr 08, 2015 3:17 pm Post subject: |
|
|
I assume you are using old agent. Please update
Regards
Alex |
|
Back to top |
|
|
johnm
Joined: 01 Apr 2005 Posts: 117
|
Posted: Wed Apr 08, 2015 3:45 pm Post subject: |
|
|
Thank you Alex, all good now after updating the RMA. |
|
Back to top |
|
|
KS-Soft
Joined: 03 Apr 2002 Posts: 12817 Location: USA
|
Posted: Thu Apr 09, 2015 11:33 am Post subject: |
|
|
You are welcome
Regards
Alex |
|
Back to top |
|
|
KS-Soft
Joined: 03 Apr 2002 Posts: 12817 Location: USA
|
Posted: Tue Aug 25, 2015 11:15 am Post subject: |
|
|
Yes, we have many internal and unofficial updates but if you plan to use version 10 and you can wait a months, I would recommend version 10 (so we will not have to support unofficial updates
If you want update now, please send request to support@ks-soft.net and provide your order number or registration name.
Regards
Alex |
|
Back to top |
|
|
|