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Jury
Joined: 19 Jun 2015
Posts: 6
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 Posted: Fri Jun 19, 2015 3:30 am Post subject: RCC. How to permanently change column's width? |
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Hi!
I use RCC with Hostmonitor 9.9. Every time when I start RCC I must change all column's width (mostly "Test name", "Status change at" and "Comment") otherwise I can't read entirely text from it.
Help me, please, permanently change column's width. |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12795
Location: USA
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Jury
Joined: 19 Jun 2015
Posts: 6
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| Posted: Fri Jun 19, 2015 4:48 am Post subject: |
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| No, I have all permissions. I can change colors, columns and over GUI options in User preferences menu, but when I changes column sizes it's only temporarily. It's same for RCC and Hostmonitor. |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12795
Location: USA
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| Posted: Fri Jun 19, 2015 5:11 am Post subject: |
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Please send rcc.ini, hostmon.ini and users.lst files to support@ks-soft.net; provide user name and password
Regards
Alex |
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Jury
Joined: 19 Jun 2015
Posts: 6
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| Posted: Fri Jun 19, 2015 7:42 am Post subject: |
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| I sent it. |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12795
Location: USA
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| Posted: Fri Jun 19, 2015 1:48 pm Post subject: |
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Thank you for the files but we cannot reproduce the problem.
What Windows do you use on HostMonitor system? Service Pack?
How do you close RCC? Normally or using some "kill process" utility?
Your registration name?
Regards,
Alex |
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Jury
Joined: 19 Jun 2015
Posts: 6
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| Posted: Fri Jun 19, 2015 2:28 pm Post subject: |
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Hostmonitor work under Windows 2003 SP3 x32. RCC using same system or Windows 7 SP1 x64
I close RCC by alt+F4 keys or by mouse click File-Disconnect.
Registration name: SPB GUP SPB IAC |
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KS-Soft Europe
Joined: 16 May 2006
Posts: 2832
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| Posted: Fri Jun 19, 2015 2:35 pm Post subject: |
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| Could you please also check rcc.exe version? |
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Jury
Joined: 19 Jun 2015
Posts: 6
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| Posted: Fri Jun 19, 2015 3:02 pm Post subject: |
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| RCC version is 4.90 |
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Jury
Joined: 19 Jun 2015
Posts: 6
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| Posted: Thu Jul 02, 2015 6:06 am Post subject: |
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| Problem was solved by reinstall Hostmonitor. Incorrect registration was the reason of our troubles |
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KS-Soft Europe
Joined: 16 May 2006
Posts: 2832
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| Posted: Thu Jul 02, 2015 8:13 am Post subject: |
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| Thank you for the notice. |
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